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Millbrook Resort

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4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Terrace/patio
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Deluxe Studio | Premium bedding, minibar, desk, laptop workspace
TV

Overview of Millbrook Resort

Millbrook Resort

5.0 star property
9.8 out of 10 Exceptional
9.8/10 Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
1124 Malaghans Road, Arrowtown, 9371

Explore the area

  • Popular LocationMillbrook Resort Golf Course1 min walk
  • Popular LocationLakes Hayes Walkway19 min walk
  • Popular LocationArrowtown Chinese Settlement4 min drive
  • AirportQueenstown (ZQN-Queenstown Intl.)16 min drive

Room options

About this area

Arrowtown

Located in Arrowtown, Millbrook Resort is in the historical district and in the mountains. Arrowtown Chinese Settlement and St Patrick's Catholic Church & Mary MacKillop's Cottage are local landmarks, and some of the area's attractions include Alpine Aqualand and Cookie Time. Travelling with kids? Consider Queenstown Gardens and Underwater Observatory. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging.
Visit our Arrowtown travel guideOpens in a new window
Map

What's nearby

  • Millbrook Resort Golf Course - 1 min walk
  • Lakes Hayes Walkway - 19 min walk
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 3 min drive
  • Arrowtown Chinese Settlement - 4 min drive
  • Tobins Track - 4 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 16 min drive

Restaurants

  • Joe’S Garage - 13 min drive
  • Taco Medic - 12 min drive
  • The Hayes - 11 min drive
  • Akarua Wines & Kitchen by Artisan - 4 min drive
  • Amisfield Winery & Bistro - 7 min drive

About this property

Millbrook Resort

5-star luxury hotel in a shopping district
Take advantage of 36 holes of golf, a return airport shuttle and a terrace at Millbrook Resort. Tee up with amenities, such as a driving range, golf lessons and a golf pro shop, at this hotel. Indulge in aromatherapy, hydrotherapy and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Japanese cuisine and golf course views. Pilates classes and yoga classes are offered at the health club; other things to do include hiking/biking. In addition to a cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and a free local area shuttle
  • Bike hire, 2 outdoor tennis courts and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 160 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hairdryers
  • TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and childcare services

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free local area shuttle
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: NZD 35 for adults and NZD 20 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Millhouse Restaurant
  • The Hole In One Cafe
  • Kobe Cuisine
  • Clubhouse
  • Smithy's Smoke House

Things to do

  • 36 holes of golf
  • 2 outdoor tennis courts
  • 3 hot tubs
  • Aerobics classes
  • Bike rentals
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Pilates classes
  • Playground
  • Private winery tours
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Free area shuttle
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 55.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 20 for children
  • Airport shuttle fee: NZD 40 per person (one-way)
  • Airport shuttle fee per child: NZD 40 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: NZD 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Millbrook Arrowtown
Millbrook Resort
Millbrook Resort Arrowtown
Millbrook Hotel Arrowtown
Millbrook Resort Hotel
Millbrook Resort Arrowtown
Millbrook Resort Hotel Arrowtown

Frequently asked questions

Does Millbrook Resort have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Millbrook Resort?

As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at Millbrook Resort on 4 Jun 2023 start from RM 1,046.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Millbrook Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Millbrook Resort?

Self-parking is free at this property.

What time is check-in at Millbrook Resort?

Check-in is from 3 PM - midnight.

What time is check-out at Millbrook Resort?

Checkout is at 11 AM.

Does Millbrook Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-6:00 PM on request. A fee of NZD 40 per person applies.

Where is Millbrook Resort located?

This family-friendly Arrowtown hotel is located in the historical district, within 1 mi (2 km) of Millbrook Resort Golf Course and Lakes Hayes Walkway. Arrow River and Crown Range are also within 2 miles (3 km).

Millbrook Resort Reviews

Millbrook Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 586 out of 666 reviews" "
" "10 - Excellent 88%
Rating 8 - Good. 69 out of 666 reviews" "
" "8 - Good 10%
Rating 6 - Okay. 8 out of 666 reviews" "
" "6 - Okay 1%
Rating 4 - Poor. 2 out of 666 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 1 out of 666 reviews" "
" "2 - Terrible 0%

9.7/10

Cleanliness

9.5/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2023

10/10 Excellent

isis

Liked: Cleanliness, staff & service, property conditions & facilities
Worth it
Stayed 1 night in Apr 2023

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Staff & service
When checking in as a solo travel was made to feel as if not good enough to be there without someone else.
Stayed 4 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Grant

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with large comfortable bed and chairs. We were there in mid Feb and the room was a bit warm with no ac. It cooled down nicely at night. The shuttle to town was very useful. I wish we would have brought our clubs to play the beautiful courses. Only complaint is the 2 main restaurants were booked during our 2 day stay. It would have been helpful if the resort would have recommended making reservations when we made our booking (2 months in advance). The resort did not do anything to try and compensate us.
Stayed 2 nights in Feb 2023

4/10 Poor

Ronil

Stayed 3 nights in Jan 2023

8/10 Good

Lorna

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Such a great place .. except ..
I’m a big fan of Millbrook have stayed several times over the years. Put up with crap service during COVID times but now it’s more of a joke they claim “eco” which just means no service .. I don’t mind if you don’t change towels or sheets but not emptying rubbish replacing tea and coffee etc or restocking the mini bar is just poor service . Sure you can ask for it but it’s not what I want to do at 11pm after a big day out then wait 15 min for someone to come.
Stayed 3 nights in Feb 2023

10/10 Excellent

ms b bays

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breathtaking natural beauty--a real diamond
outstanding natural beauty, ringed by mountains, this resort is an exceptionally stunning place to stay. They have blended the older historic buildings with the newer accommodations in such sympathetic manner, All of a cloth. We stayed in a spacious, comfortable 2 bedroom suite which was pristinely clean, with sumptuous bed linens, huge comfy beds, spacious living- dining room areas with fireplaces, complete with a kitchenette and all the amenities you would expect in a five star resort. Large ensuite bathrooms with separate shower and massive bathtubs, with patios overlooking the golf greens -all with a stunning mountainous backdrop. This well established historic resort is graced with a plethora of 200 year old shade trees and gorgeous long established mature gardens filled with flowers, brooks and fragrant bushes. The Millhouse restaurant has exquisite food and the other eateries have indoor and alfresco seating to enjoy the natural surroundings. The only thing we missed out on was the spa treatment appointments were fully booked though we called a week in advance and it was one of the reasons we booked into this glorious estate. Staff were friendly and helpful and the entire estate oozes luxury in a quiet understated way. Its a one of a kind diamond among gems.
Stayed 3 nights in Jan 2023

10/10 Excellent

martin