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The Rees Hotel and Luxury Apartments

Photo gallery for The Rees Hotel and Luxury Apartments

Breakfast and dinner served
Balcony
Balcony
View from room
Executive Penthouse, 2 Bedrooms, Lake View | View from room

Overview of The Rees Hotel and Luxury Apartments

The Rees Hotel and Luxury Apartments

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
377 Frankton Road, Queenstown, 9300

Explore the area

  • Popular LocationLake Wakatipu3 min walk
  • Popular LocationQueenstown Ice Arena4 min drive
  • AirportQueenstown (ZQN-Queenstown Intl.)6 min drive
  • Popular LocationQueenstown Mall6 min drive

Room options

About this area

Queenstown

Located in Queenstown, The Rees Hotel and Luxury Apartments is near the airport and on the waterfront. Queenstown Mall and Creative Queenstown Arts & Crafts Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queenstown Beach and Bob's Peak. Travelling with kids? Consider Queenstown Gardens and Queenstown Ice Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snow tubing and snowshoeing.

What's nearby

  • Lake Wakatipu - 3 min walk
  • Queenstown Beach - 3 min drive
  • Queenstown Ice Arena - 4 min drive
  • Queenstown Mall - 6 min drive
  • Queenstown Golf Club - 28 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 6 min drive

Restaurants

  • 1876 - 3 min drive
  • The Exchange - 4 min drive
  • Caribe Latin Kitchen - 4 min drive
  • Tham Nak Thai - 4 min drive
  • Habebe's - 4 min drive

About this property

The Rees Hotel and Luxury Apartments

5-star luxury hotel by the lake
Take advantage of a return airport shuttle, a free daily manager's reception and a cafe at The Rees Hotel and Luxury Apartments. Active travellers can enjoy cycling at this hotel. Treat yourself to spa services, such as a massage, a manicure/pedicure or a facial. Be sure to enjoy a meal at True South Dining Room, the on-site fine-dining restaurant. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), a free area shuttle and bike hire
  • An area shuttle, an electric car charging station and express check-out
  • Guest reviews speak well of the helpful staff and location
Room features
All 152 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Highchairs, childcare services and cots/infant beds
  • Designer toiletries, showers and hairdryers
  • HDTVs with premium channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free local area shuttle up to 3 kilometers
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: NZD 32.5 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • True South Dining Room
  • Bordeau Lounge

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Private winery tours
  • Public winery tours
  • Spa services
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Cots/infant beds (surcharge)
  • Free area shuttle
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Books
  • Fireplace in reception
  • Games
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Pillow menu
  • Portable fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 20.00 per stay

Payment types at the property

Important information

Fees

The listed credit card fee applies to American Express transactions. The transaction fee is 2.5% for other credit cards and international debit cards.

Optional extras

  • Fee for full breakfast: NZD 32.5 per person (approximately)
  • Late check-out fee: NZD 35 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per stay
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Rees Hotel & Luxury Apartments
Rees Hotel & Luxury Apartments Queenstown
Rees Luxury
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The Rees Hotel and Luxury Apartments Hotel Queenstown

Frequently asked questions

Is The Rees Hotel and Luxury Apartments pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 4 Feb 2023, prices found for a 1-night stay for 2 adults at on 5 Feb 2023 start from RM 1,255.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Rees Hotel and Luxury Apartments?

Self-parking is free at this property.

What time is check-in at The Rees Hotel and Luxury Apartments?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Rees Hotel and Luxury Apartments?

Checkout is at 11 AM. Late checkout is available for NZD 35 (subject to availability).

Does The Rees Hotel and Luxury Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Rees Hotel and Luxury Apartments located?

This family-friendly Queenstown hotel is located on the waterfront, within 2 mi (3 km) of Lake Wakatipu, Queenstown Gardens and Queenstown Ice Arena. Cookie Time and Underwater Observatory are also within 2 miles (3 km).

Can I cancel my reservation for free at The Rees Hotel and Luxury Apartments and receive a full refund?

Yes, The Rees Hotel and Luxury Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to The Rees Hotel and Luxury Apartments cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1007 reviews" "
" "10 - Excellent 78%
Rating 8 - Good. 179 out of 1007 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 25 out of 1007 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 12 out of 1007 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 9 out of 1007 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

Ying Hao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic to stay at the Rees Hotel. In particular, we want to call out the friendly way in which everyone greeted us. Our arrival and the check in process was so simple and welcoming. Please thank Henry, Edward, Ruby and Amelia (german female in the dining room on 13th Dec) who were just great through out our stay. Our wedding anniversary dinner on the 13th was made special with a lovely “congratulations” from the kitchen along with some sweets delivered to our room. So very thoughtful!!. We also made good use of the shuttle bus and the tips and suggestions on what to do or where to go were always excellent. We will be recommending our family and friends to stay at the Rees.

10/10 Excellent

Rajbans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying at this fantastic property with an amazing staff. Definitely among highlight of trip.

10/10 Excellent

James Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible. Location, views, ammenities, just brilliant.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Nov 2022

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022

10/10 Excellent

Alecsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Meiyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel deserves all the good comments. I had a wonderful time for my 6 nights stay here. The cleanness and the services are higher than my expectations. Will definitely recommend it to everyone. My check in time had been delayed due to the large amount of check out that day, but Victor from the reception was very considerate and we all had been taken good care of.
Stayed 6 nights in Oct 2022

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay!
We absolutely love staying at the Rees! The staff is amazing - always so friendly, knowledgeable and attentive. The rooms are exquisite and comfortable with every amenity you could want. Amazing views of the lake too. We had the best meal and service in the dining room of our entire trip. We love staying here and always look forward to our stay. This is exactly what a 5 star hotel should strive to be!
Stayed 2 nights in Sep 2022

10/10 Excellent

Catherine

Stayed 1 night in Aug 2022