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G-Luxe by Gloria Genting Highlands

Photo gallery for G-Luxe by Gloria Genting Highlands

Front of property
Indoor pool
Indoor pool
Indoor pool
Executive Deluxe Queen | In-room safe, desk, laptop workspace, blackout curtains

Overview of G-Luxe by Gloria Genting Highlands

G-Luxe by Gloria Genting Highlands

3.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jalan Ion Delemen 1, Genting Highlands, Pahang, 69000

Explore the area

  • Popular LocationSnow World9 min drive
  • Popular LocationArena of Stars9 min drive
  • Popular LocationSkyAvenue10 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)75 min drive

Room options

About this area

Genting Highlands

Located in Genting Highlands, G-Luxe by Gloria Genting Highlands is in the entertainment district and near theme parks. SkyAvenue and Genting Highlands Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Genting Strawberry Leisure Farm and World of Phalanopsis Orchid Farm. Travelling with kids? Consider Genting Highlands Theme Park and Snow World. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like outlet shopping.

What's nearby

  • Snow World - 9 min drive
  • Arena of Stars - 9 min drive
  • SkyAvenue - 10 min drive
  • Genting Highlands Theme Park - 10 min drive
  • Skytropolis Indoor Theme Park - 10 min drive

Getting around

  • Batang Kali Station - 52 min drive
  • Kuala Lumpur International Airport (KUL) - 103 min drive

About this property

G-Luxe by Gloria Genting Highlands

3.5-star family-friendly hotel in a shopping district
You can look forward to a round-trip airport shuttle, a corner/local shop and a garden at G-Luxe by Gloria Genting Highlands. Enjoy the gym, as well as activities, such as ziplining and rock climbing. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
Additional perks include:
  • An indoor pool and a children's pool
  • Free self-parking
  • Breakfast (surcharge), a lift and tour/ticket information
  • Luggage storage, smoke-free property and 4 meeting rooms
Room features
All 248 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 40-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 10:30 PM
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee weekdays 7:30 AMโ€“10:30 AM: MYR 58 for adults and MYR 33 for children
  • 1 restaurant

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground
  • Rock climbing
  • Ziplining

Family friendly

  • Arcade/games room
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (240 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 175.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: MYR 58 for adults and MYR 33 for children (approximately)
  • Airport shuttle fee: MYR 336 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 175.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 11:00 AM
Only registered guests are allowed in the guestrooms

Property is also known as

G Luxe by Gloria Genting Highlands
G-Luxe by Gloria Genting Highlands Hotel
G-Luxe by Gloria Genting Highlands Genting Highlands
G-Luxe by Gloria Genting Highlands Hotel Genting Highlands

Frequently asked questions

Does G-Luxe by Gloria Genting Highlands have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 11:00 AM.

Is G-Luxe by Gloria Genting Highlands pet-friendly?

No, pets are not allowed at this property.

How much is parking at G-Luxe by Gloria Genting Highlands?

Self-parking is free at this property.

What time is check-in at G-Luxe by Gloria Genting Highlands?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at G-Luxe by Gloria Genting Highlands?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does G-Luxe by Gloria Genting Highlands provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-10:30 PM on request. A fee of MYR 336 per vehicle applies.

Where is G-Luxe by Gloria Genting Highlands located?

This family-friendly Genting Highlands hotel is located in the mountains, within 3 mi (5 km) of Snow World and Genting Highlands Theme Park. Skytropolis Indoor Theme Park and SkyAvenue are also within 3 miles (5 km).

Can I cancel my reservation for free at G-Luxe by Gloria Genting Highlands and receive a full refund?

Yes, G-Luxe by Gloria Genting Highlands offers free cancellation on select room rates, because flexibility matters! Please refer to G-Luxe by Gloria Genting Highlands cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 7 out of 12 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 3 out of 12 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 1 out of 12 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 1 out of 12 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 0 out of 12 reviews" "
" "2 - Terrible 0%

9.5/10

Cleanliness

9.1/10

Staff & service

8.0/10

Amenities

9.3/10

Property conditions & facilities

6/10 Okay

Verified traveller
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from main hotel building. The 15min drive up to sky avenue can take time (if have a car).should provide shuttle service on call. Instead of every hr. When it was heavy rain one of the rooms has a little leak and the rattling sound from the closed door and windows were annoying. There were tiny bugs on the room slippers (in the packaging). The floor was too cold. Genting is a cold place, hotel should consider having more rugs/ fully carpet the rooms. Or have other type of flooring. Air-con louvers are fixated. No bath tubs in this hotel. Lifts were faulty at times, and out of 4 lifts only 1-2 are open (probably becos of low occupancy) but the lifts that were open, one of them had some issues and tis resulted in long wait for lift. Hotel lobby has nice smell.
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller
Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No linkway to Casino
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated swiming pool was the awesome in such a cold place
Stayed 4 nights in Dec 2019

10/10 Excellent

Joanne
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up in the clouds!
The hotel was new, up in the clouds and 10 mins away from the hustle and bustle of resorts world. Perfect to be near yet so far for sanity. The staff were nice and attentive too. It is my fave mountain resort of its kind.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking is way too far away from the hotel lobby. Overall experience is great with attentive reception staffs.
Stayed 4 nights in Dec 2019

8/10 Good

Grace
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, wrong location
The goods: Service style apartment, clean, modern & larger than your average sized hotel (Genting). Amenities are great, love the coffee machine. Service staff were great too. Bass: let's be honest, the only reason to travel up to genting was for resort World genting. It's located about 10 minutes drive away from RWG so not exactly convenient. Shuttle service always fully booked, so need to get grab/taxi or drive. The hotel itself needs to go through a series of lift changes, and maneuvering around different building, can be quite confusing. Overall, I'd still give a 4/5 stars for the hotel itself, the 1 unfortunate one star is on the position of the hotel itself
Stayed 1 night in Dec 2019

10/10 Excellent

ONG
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel just started 3weeks ago before I move in. The hotel was clean and really new. The hotel is near to hotel first world but the route can be dangerous if the visibility goes down as the route is rather bend with the land slide happening near to the route. The room was perfect for me. A bedroom, a hall, a balcony with lousy view due to the construction outside and a toilet.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ah Huat
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly staff, free shuttle bus, quiet , clear and good view
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019