The horizon club staff are amazing. Check in and out was a breeze.
Excelent hotel, perfect location in Kowloon, breakfast buffet also very good, and club level excelent service.
Check in was a breeze. The shuttle service provided by the hotel was very convenient and always on time. Check out was extended as we checked in at about 4pm. Totally unexpected, but a very pleasant surprise. Most staff that we interacted with are very pleasant and helpful.
I like how this hotel has a pinkish accent to the glamorous settings and decoration. Staffs are very attentive and helpful especially Jonathan upon our checkin and during out stay. My partner received a special birthday treat and we were really happy with it. Hotel room isn’t too spacious considering ...
great location connected to the mall and train station
Service was great! From the moment I stepped into the property people were very helpful.
Excellent customer service at the Bistro, from reception to the waiters. These are the kind of staff the makes one feels at home. Front desk staff, nothing special; very robotic.
Very strategic location. I like that it is near many eateries and shops, and MTR Station.
Great customer service from every member of staff.
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.