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Overview of ZEN Rooms Basic Star City Complex

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

ZEN Rooms Basic Star City Complex

2.5 out of 5

3.9/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

    Popular LocationOceanus Waterfront Mall14 min walk
    Popular LocationKK Plaza16 min walk
    Popular LocationImago Shopping Mall16 min walk
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)14 min drive

Choose dates to view prices

About this area

Kota Kinabalu

ZEN Rooms Basic Star City Complex is located in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, a walkable area with good shopping. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Gaya Street Sunday Market. Sedco Square and Anjung Samudera are also worth visiting.
Popular Location

What's nearby

  • Sedco Square - 6 min walk
  • Centre Point - 8 min walk
  • Oceanus Waterfront Mall - 14 min walk
  • KK Plaza - 16 min walk
  • Imago Shopping Mall - 16 min walk

Getting around

  • Tanjung Aru Station - 4 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 13 min drive

About this property

ZEN Rooms Basic Star City Complex

Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Centre Point
Along with self parking, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a TV in a common area are on-site. All 5 rooms offer free WiFi, electric kettles and flat-screen TVs with satellite channels. Free bottled water, hairdryers and showers are among the other amenities that guests will find.
ZEN Rooms Basic Star City Complex offers 5 forms of air-conditioned accommodation with complimentary bottles of water and a hairdryer. 20-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 30 per day)

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Soap
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: MYR 30 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Property is also known as

ZEN Rooms Basic Star City Complex Hotel Kota Kinabalu
ZEN Rooms Basic Star City Complex Hotel
ZEN Rooms Basic Star City Complex Kota Kinabalu
ZEN Basic Star City Complex
Zen Basic Star City Complex
ZEN Rooms Basic Star City Complex Hotel
ZEN Rooms Basic Star City Complex Kota Kinabalu
ZEN Rooms Basic Star City Complex Hotel Kota Kinabalu

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 7 out of 18 reviews
5 - Excellent 39%
Rating 4 - Good. 5 out of 18 reviews
4 - Good 28%
Rating 3 - Okay. 4 out of 18 reviews
3 - Okay 22%
Rating 2 - Poor. 1 out of 18 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 18 reviews
1 - Terrible 6%

3.7/5

Cleanliness

4.1/5

Staff & service

3.3/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Basic stay only. Too noisy. My room got cockroach.
Stayed 4 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one is hard to find if you don't know which one to look for. Don't look for Zen Rooms but instead, look for Storytel. They are the same establishment. It can be reached via the Lift 4, go to the 3rd floor, and go straight. You should see the sign for Storytel. The location is great as it is close to many restaurants and most of the attractions are in walking distance. The bus terminal is walking distance as well.
Stayed 2 nights in Jun 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was advertised with iron, assumed there was ironing board, used the bed instead, made ironing process a bit wierd and took a bit longer but otherwise all good
Stayed 4 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent, mostly the ubication near you get good restaurants and the beach
Stayed 1 night in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018