My daughter and I just needed an overnight stay before heading to Ipoh. Hotel's lobby is gorgeous. However, there was no one at the reception and waited a few minutes. I think staff had to do other duties as well, which is understandable. We had 2 heavy luggages and wished there was a ramp in front but had to carry over dividers. We also choose a room with no windows, this making room very dark. Rooms with a window will cost about RM40 more. Hotel has a restaurant and pool table next to lobby. There are several restaurants nearby making it very convenient. Will definitely come back if M Boutique keeps it's cleanliness and standards.