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Impiana Hotel Ipoh

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Impiana Hotel Ipoh

Impiana Hotel Ipoh

4 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
18, Jalan Sultan Nazrin Shah, Ipoh, Perak, 30250

Explore the area

  • Popular LocationDataran Ipoh3 min drive
  • Popular LocationIpoh Parade5 min drive
  • Popular LocationAngsana5 min drive
  • AirportIpoh (IPH-Sultan Azlan Shah)7 min drive

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About this area

Ipoh

Located in Ipoh, Impiana Hotel Ipoh is in the city centre and near the airport. Travellers who have shopping on the agenda can visit Ipoh Parade and Aeon Station 18. D. R. Seenivasagam Park and Movie Animation Park Studio of Perak are also worth visiting. Guests appreciate the hotel's quiet location.
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Map

What's nearby

  • Hospital Raja Permaisuri Bainun - 31 min walk
  • Dataran Ipoh - 3 min drive
  • Ipoh Parade - 5 min drive
  • Angsana - 5 min drive
  • Ipoh Mural - 6 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 7 min drive

Restaurants

  • Where to eat
  • The Bistro – Bistro offering fusion cuisine. Serves dinner and light fare.
  • The Coffee House – Pool-view restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • The Deli – Serves breakfast, brunch, lunch and dinner.
  • The Club Lounge – Serves breakfast.

About this property

Impiana Hotel Ipoh

4-star hotel near Ipoh Parade
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and 24-hour room service. All 168 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. In-room free WiFi and 24-hour room service are standard, as are LCD TVs with satellite channels.
Impiana Hotel Ipoh offers 168 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath, bathrobes, complimentary toiletries and hairdryers.

This Ipoh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 30 for adults and MYR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Bathroom emergency pull cord
  • Grab bar in bath
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Business-friendly
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Free WiFi
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Pool
Pool

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 80.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 30 for adults and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Impiana
Hotel Ipoh
Impiana Hotel
Impiana Hotel Ipoh
Impiana Ipoh
Impiana Casuarina Ipoh
Impiana Hotel Ipoh Ipoh
Impiana Hotel Ipoh Hotel
Impiana Hotel Ipoh Hotel Ipoh

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 14 out of 173 reviews
5 - Excellent 8%
Rating 4 - Good. 53 out of 173 reviews
4 - Good 31%
Rating 3 - Okay. 54 out of 173 reviews
3 - Okay 31%
Rating 2 - Poor. 35 out of 173 reviews
2 - Poor 20%
Rating 1 - Terrible. 17 out of 173 reviews
1 - Terrible 10%

3.0/5

Cleanliness

3.4/5

Staff & service

3.3/5

Amenities

2.8/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Very old property, room is very dark, it should be refurbished.
Stayed 3 nights in Jul 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at front office was helpful and attentive.
Stayed 2 nights in Mar 2020

3/5 Okay

Business traveller, Travelled with partner
Liked: Staff & service
The cleanliness of the room especially the toilet need to be improved. I got shoe footsteps in the bathtub which obviously was not clean properly before we check-in. Indeed the room requires to refurbish, and the pool needs proper maintenance too. However, the breakfast is superb. Husband and I really love the food served.
Stayed 1 night in Feb 2020

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please clean up and fix your furniture. Needs a big overhaul of the property
Stayed 1 night in Jan 2020