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Impiana Hotel Ipoh

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2 outdoor pools
2 outdoor pools
2 outdoor pools
2 outdoor pools
Executive Double Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Impiana Hotel Ipoh

Impiana Hotel Ipoh

4.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
18, Jalan Sultan Nazrin Shah, Ipoh, Perak, 30250

Explore the area

  • Popular LocationKhizanat3 min drive
  • Popular LocationDataran Ipoh3 min drive
  • AirportIpoh (IPH-Sultan Azlan Shah)7 min drive
  • Popular LocationIpoh Parade8 min drive

Room options

About this area

Ipoh

Located in Ipoh, Impiana Hotel Ipoh is in the city centre and near the airport. Khizanat and Yasmin At Kong Heng Museum are cultural highlights, and some of the area's activities can be experienced at Royal Perak Golf Club and Meru Valley Golf & Country Club. D. R. Seenivasagam Park and My Gopeng Resort are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Khizanat - 3 min drive
  • Dataran Ipoh - 3 min drive
  • Gua Kok Look Tong - 8 min drive
  • Ipoh Parade - 8 min drive
  • Angsana - 9 min drive

Getting around

  • Ipoh Railway Station - 7 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 7 min drive

About this property

Impiana Hotel Ipoh

4-star hotel in the business district
At Impiana Hotel Ipoh, you can look forward to a terrace, a coffee shop/cafe and a garden. The on-site bistro, The Bistro, features fusion cuisine and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool
  • Free valet parking, plus self-parking (surcharge)
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and limo/town car service
  • Multilingual staff, a front desk safe and barbecues
  • Guest reviews give good marks for the overall value, quiet location and helpful staff
Room features
All 168 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
Other amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Self parking on site (MYR 4 per day)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 31.80 for adults and MYR 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Bistro
  • The Coffee House
  • The Deli
  • The Club Lounge
  • The Lobby Lounge

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Bathroom emergency pull cord
  • Grab bar in bath
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 95.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 31.80 for adults and MYR 19.50 for children (approximately)
  • Self-parking fee: MYR 4 per day
  • Rollaway bed fee: MYR 95.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
Pool access available from 7 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Impiana
Hotel Ipoh
Impiana Hotel
Impiana Hotel Ipoh
Impiana Ipoh
Impiana Casuarina Ipoh
Impiana Hotel Ipoh Ipoh
Impiana Hotel Ipoh Hotel
Impiana Hotel Ipoh Hotel Ipoh

Frequently asked questions

Does Impiana Hotel Ipoh have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7 AM to 9 PM.

How much does it cost to stay at ?

As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at on 4 Dec 2022 start from RM 176.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Impiana Hotel Ipoh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Impiana Hotel Ipoh?

Valet parking is free at this property.

What time is check-in at Impiana Hotel Ipoh?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Impiana Hotel Ipoh?

Checkout is at noon.

Where is Impiana Hotel Ipoh located?

Located in the heart of Ipoh, this hotel is within 1 mile (2 km) of Dataran Ipoh and Khizanat. Ipoh Mural and Han Chin Pet Soo are also within 2 miles (3 km).

Can I cancel my reservation for free at Impiana Hotel Ipoh and receive a full refund?

Yes, Impiana Hotel Ipoh offers free cancellation on select room rates, because flexibility matters! Please refer to Impiana Hotel Ipoh cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

6.2
Rating 10 - Excellent. 14 out of 175 reviews" "
" "10 - Excellent 8%
Rating 8 - Good. 54 out of 175 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 54 out of 175 reviews" "
" "6 - Okay 31%
Rating 4 - Poor. 35 out of 175 reviews" "
" "4 - Poor 20%
Rating 2 - Terrible. 18 out of 175 reviews" "
" "2 - Terrible 10%

6.0/10

Cleanliness

6.9/10

Staff & service

6.5/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

8/10 Good

Jonathan
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Helpful staff, hotel building is slightly aged but is being renovated and is recovering from recent downturn in business from COVID. Standard of Hotel is acceptable, it's 10 mins walking distance from large shopping centre and various outlets, plus local restaurant and tea houses close by within 5 minutes walk. Staff are genrally very friendly and welcoming, and keen to address any issues when brought to their attention. Hotel is also used for conferences and meetings. Reasonable rates and value.
Stayed 26 nights in Jun 2022

2/10 Terrible

Noor Azlan
Stayed 1 night in Apr 2022

8/10 Good

Zulkefli
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very old property, room is very dark, it should be refurbished.
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at front office was helpful and attentive.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller
Business traveller, Travelled with partner
Liked: Staff & service
The cleanliness of the room especially the toilet need to be improved. I got shoe footsteps in the bathtub which obviously was not clean properly before we check-in. Indeed the room requires to refurbish, and the pool needs proper maintenance too. However, the breakfast is superb. Husband and I really love the food served.
Stayed 1 night in Feb 2020

4/10 Poor

Chin Wei
Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please clean up and fix your furniture. Needs a big overhaul of the property
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller
Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old hotel not worth price paid
Overall I think this hotel does not deserve a 4-star rating, maybe 3, or even 2 Firstly, the first room I checked in smelled of stale air and wet carpets, I requested to change rooms and was allowed another room on another floor. This room although did not smell bad, but smelled really old instead. The toilets were dirty, with mold everywhere, especially the bath curtain, really disgusting. Furniture in the room also already broken and not fixed. Overall, not worth the price charged, although the breakfast was good.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller
Business traveller, Travelled with family
Stayed 2 nights in Nov 2019

4/10 Poor

Saiful, Kuala Lumpur
Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in poor condition. Most of the items in the rooms are out dated and in beat up condition.
Stayed 1 night in Nov 2019