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Reviews of Art Cottage Boutique Hotel

3 out of 5
Art Cottage Boutique Hotel
15&17, Jalan Medan Ipoh 1B/1, Medan Ipoh Bistari, Ipoh, Perak

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 44 reviews" "
Rating 8 - Good. 20 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 3 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Grayson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Benson Ho

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Lay Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant and convenient short stay
A basic value for money hotel that is good for short stay. No cleaning or top up service provided during my two nights stay. Door closing in neighbouring rooms and rain can be heard despite no windows in my room but otherwise fine. Two shopping malls of walking distance away with many eateries around. The Indian lady (sorry didn’t get her name) at the reception was very friendly and helpful.
Stayed 2 nights in Aug 2022

10/10 Excellent

Khor

Stayed 1 night in Apr 2022

10/10 Excellent

Thiam Soon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for food Paradise
This is the good location for food Paradise
Stayed 1 night in Jan 2022

4/10 Poor

Tan

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2021
Response from Navendraraj Rajaram on 1 Nov 2021
Thank you for your feedback Mr. Tan, can we know what was the issue since you only gave us a 4 out of 10.

10/10 Excellent

nurul zairin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Naven on 31 Jul 2020
Thank you for the amazing review Ms. Nurul ;)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay but...
Strategic place to stay, cleanliness is good.Staff also very friendly and will choose to stay again. Near 7eleven and main road. Easy to access, parking is based on first come, first serve. The air-conditioner in my room 208, is not been place near my bed, so a bit hot. but will choose to stay here again!
Stayed 1 night in Jul 2020
Response from Esther - Hotel Manager on 13 Jul 2020
Thank you so much for taking time to leave an excellent rating.We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect! I would definitely come back again
Stayed 2 nights in Mar 2020
Response from Art Cottage on 12 Mar 2020
Thanks alot for your lovely review :)

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Towels had musty smell
Stayed 1 night in Feb 2020
Response from Navendraraj Rajaram on 25 Feb 2020
We're so sorry about the towels, we will update our laundry providers. Thank you for the feedback. Your feedback helps us a lot. Have a good day ahead.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Towels had musty smell
Stayed 1 night in Feb 2020
Response from Naven on 25 Feb 2020
Thank you for your feedback. We certainly will look on this. Our sincere apology.

8/10 Good

Wong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good boutique hotel in a good location
Naven at front desk was great, really made a difference in making me feel welcomed. the room is reasonably comfortable & very clean. the decor is simple & sleek as well.good location, walking distance to tesco & aeon mall
Stayed 1 night in Jan 2020
Response from Naven on 16 Jan 2020
Thank you for your review :) . It was a pleasure serving you. We do hope to see you again. Happy New Year. :)

8/10 Good

KL, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Nov 2019
Response from Naven on 9 Dec 2019
Thank you for the feedback sir :)

8/10 Good

Megat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpfull management of this hotel.
Stayed 1 night in Oct 2019
Response from Naven from The Front Office Department on 30 Oct 2019
Thank you for the feedback Mr. Megat. We will proceed and let you know once we have couriered your items. :)

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Navendraraj Rajaram on 20 Aug 2019
Thank you for your rating sir. :)

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Nurul on 24 Jun 2019
Thank you for the kind review.Glad to hear that you enjoy your stay with us. Hope to serve you soon.!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019
Response from Naven on 19 May 2019
Thank you for your feedback. have a good day ahead :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic needs at budget price
Stayed for one night and it suited our needs I.e. just a place to sleep. The hotel is very clean except that the towels were a little 'tired' and had a funny smell. You get what you pay for; there is no fridge in the rooms.
Stayed 1 night in Jan 2019
Response from Naven on 28 Jan 2019
Thank you for the feedback . As for the negative aspects, we would look into it and make amends. We apologize for the inconvenience caused :)

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A happy stay
Very friendly staff. They changed sheets everyday.
Stayed 7 nights in Nov 2018
Response from Naven on 7 Dec 2018
Greetings Mr. Sam, thank you so much for the very encouraging rating. We will do our best to improve further. :) Happy holidays Mr. Sam.

10/10 Excellent

Jw, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice, and close have a lot food shop
The hotel is nice, and close have a lot food shop! Clean and staff are friendly! Good!
Stayed 1 night in Sep 2018
Response from Naven on 19 Sept 2018
Thank you for the good remarks. We hope we will serve you even better in the future. Do drop by and pay us a visit the next time you visit Ipoh. :)

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Nice hotel
The hotel is located in a convenient location with lots of eateries around.The place is quiet and clean except that that the towels are not that clean with a smell.
Stayed 3 nights in Aug 2018
Response from Naven on 22 Aug 2018
Thank for the review. We will look into the towels. We do apologize for the towels. :(

8/10 Good

313globaltrotte, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ART COTTAGE BOUTIQUE HOTEL, IPOH, MALAYSIA
This has been rated as a 3 stars hotel in IPOH. The hotel is on the upper floor of a row of shop houses. It is a small hotel with limited rooms. However, there are few types of rooms to choose from, depending on the prices. The hotel is well kept and the staff are friendly. The room is clean and well maintained and it is fairly new so most of the furnishings are good. The bed is comfortable; and the both room well supplied and clean. However, for some rooms there is NO FRIDGE. This issue should be reviewed, as Ipoh is generally quite HOT and a fridge will help the guest to have a better stay!!! The location is out of town and public transport is POOR. GRAB is a GOOD way to move around, as the taxis are few and DEMAND SKY HIGH FARES !!! there ARE MANY EATRIES AROUND, apart from two Supermart. The hotel has NO dinning facility !!! Good stay if one has OWN TRANSPORT !!!
Stayed 5 nights in Jun 2018
Response from Esther on 9 Aug 2018
Thank you for your review and choosing our hotel. I am very pleased to hear that our staff made your stay pleasant. We will work to improve our performance moving forward. In your future visit to Ipoh, We hope to restore your faith in our property. Kinds regards, Esther Siew General Manager Art Cottage Hotel, Ipoh

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Naven on 3 Mar 2018
Thank you for your kind rating Mr. Leong. We hope to serve you even better in the future.

8/10 Good

J, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Arty
The rooms my wife and I stayed in are perfect size for 2 persons. Extra pillows were available with everything else tucked in nicely. Shower temperature was a little bit hard to control. There was no water dispenser available but we had 2 free bottles of mineral water provided by the management. Would definitely come back again!
Stayed 1 night in Jan 2018
Response from Naven on 2 Feb 2018
Thank you for the kind feedback. We hope we would be of better service to your for your next stay. :)

6/10 Okay

shirley, kl,malaysia

Disliked: Staff & service, property conditions & facilities, room comfort
Nice location
A lot of shops and cafe next door... A really good hotels for family and the price is reasonable..
Stayed 1 night in Nov 2017
Response from Naven on 19 Nov 2017
Thank you for your kind feedback Ms Shirley :)

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, calming decor, pleasant staff
The staff I met were cheerful and helpful. Decor was charming in sandy tones and tiles, with greenery; facilities were well-maintained. Shower was powerful, bed was comfortable. Very good value.
Stayed 4 nights in Nov 2017
Response from naven on 17 Nov 2017
Thank you for your kind feedback. We hope to see you soon. Please do take care and have a good remaining year ahead :)

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customer
Its a convenient with food surrounded
Stayed 4 nights in Sep 2017
Response from naven on 17 Sept 2017
Thank you for the kind feedback Ms Belinda. We hope to see you again soon :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The deluxe king size bed room is a bit small but overall is quite good, clean and comfort.
Stayed 2 nights in Jun 2017

8/10 Good

C H

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for stopover
Stayed one night as a pit stop, thus did not choose a downtown hotel. The rooms looked and smell newly renovated.
Stayed 1 night in Jun 2017

10/10 Excellent

george, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
Was pleasantly surprised when I found the hotel as it looked much nicer than in the pictures. Rooms were small but enough for a comfortable stay. Only gripe was the small window which made the room look smaller. Shower was excellent as the water pressure and cleanliness of the shower room was refreshing. I would rate this hotel as one of the best budget stays I've had in Malaysia.

10/10 Excellent

suit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from naven on 9 Apr 2017
Thank you for your kind feedback. :)

4/10 Poor

ady rider

Disliked: Staff & service, property conditions & facilities, room comfort
Room with no window
My room had no window & it felt weird. Did not manage to get a restful sleep.
Response from naven on 9 Apr 2017
We apologize for the inconvenience caused. We recommend when you book a room to stay at our place, choose the deluxe room with window. We hope to see you again. Thank you.

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Good clean rooms at a good location with great accessibility.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 11 Nov 2016
Thank you for your kind feedback. We hope to see you at our hotel in the future.

8/10 Good

Chew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art cottage stay 18-20Sept
Its clean and comfortable to stay. overall stay is satisfy as has been going back to the same hotel in ipoh after few ty on others
Response from General Manager on 7 Sept 2016
Thank you for your kind feedback Chew. It has been a joy having you with us. We are glad that you are satisfied with your stay. We hope you'll come back to our place should you come down to Ipoh again. Have a good day ahead Chew. Take care :)

8/10 Good

Sadie, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall nice,only soundproof problem
Staff friendly, room okay, clean. Have public car park in front of the hotel and staff paid the parking fee for us in the early morning. Location good, can see some restaurant in front of the hotel. AEON also near by only. Only the soundproof is not good enough. We went in the peak season, heard kid crying at night. By the way, will recommend this hotel to friends.
Response from Naven on 23 Jul 2016
Thank you for your kind feedback Sadie :)

10/10 Excellent

shuhadah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with spacious room.
Beyond expectation and value for money. Somemore have free room once you stay here for 10x.
Response from Naven on 23 Jul 2016
Thank you Shuhadah :)

4/10 Poor

Jun Ping

Stayed 1 night in Jan 2023

10/10 Excellent

Bbookk, Yan, kedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagusss
Pekerja2 yg bagus tutur cara dan helpful Hotel yg selesa dan mmg berbaloi
Stayed 1 night in Sep 2018
Response from Naven on 19 Sept 2018
Terima kasih. Kami harap anda akan memilih hotel Art kalau datang menziarahi Ipoh. :)

8/10 Good

Khairul Azahari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 6 Jan 2017
Thank you Encik Khairul :)

10/10 Excellent

Siti Hajrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bersih
Sangat bersih & hotel yang cantik

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bunyi luar Bilik lain dapat didengar.
Response from naven on 22 Jul 2016
Saya memohon maaf atas kesulitan yang dialami.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務周到
酒店外觀，房間整潔度都很滿意，服務細心，看我是華人，幫我安排的士接送特意找了華人司機，職員都很友善，有機會的話會再選這家酒店。
Response from naven on 22 Jul 2016
Thank you :)