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"Good"

"Nice hotel on the heart of Times Square. Very helpful staff."

"I loved the easy valet parking, the restaurant and the high floor. "

"What a fabulous gem of a hotel! The location couldn’t be better—close to all the cool tourist spots without the chaotic buzz of Times Square. Stepping into the lobby felt like entering a stunning oasis, and the staff? Absolutely amazing! They were super kind and genuinely eager to make us feel right at home. Our room was perfect, featuring two comfy double beds and a shower that was pure magic! Seriously, that rain shower with its perfect water pressure was heavenly. Across the street, we hit the jackpot with The Smith restaurant. Not only was the food delicious, but it was also reasonably priced for such a prime location! We even tried another spot that charged nearly twice as much and was half as good. Shoutout to our sweet waitress who helped my daughter customize her order—it meant the world to us! Now, a minor hiccup: the sink had a bit of a personality—once you turned it on, water shot out so fast that it splashed everywhere! You’d think I would have learned after the first soaking, but nope, here I was soaking wet again, ha! The rooftop dining was a real treat, although the prices were a bit steep compared to local spots. But hey, you’re paying for those jaw-dropping views, and trust me, they were worth it! Overall, we had a blast and made some unforgettable memories! If you're looking for a fun place to stay, this hotel is definitely the way to go—"

"Our first time staying with Virgin. We loved the stay. Check in was the best ever. Efficient, great service, the room was great! We ate at the restaurant and the food was amazing!"

"The rooms need restaurations , bathroom bad conditions in general terms I liked the hotel ahhhh breakfast wasn’t good I was sick and I didn’t feel well"

"Room was good size for the area. People were nice. Location was awesome. View was great. Ice maker worked. No complaints."

"The guy at the frnt desk are so friendly, specially Juan C. who help me so much with my registration, because I have a little problem with me credit card and he is very patient with me. I appreciate so much."

"We really enjoyed the hotel and the views "