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Staffs can speak English Chinese and Japanese. Service mind and smile. Room is nice bed and bathroom even room area is quite small for large baggage. Good location and easy to take bus and mtr . near good restaurant like congee, noodle, BBQ pork and rice, breakfast , Starbucks and more.
Great location, I was upgraded into a bigger room at no charge.
Clean and tidy, a good view that you can share the view of victoria harbour.
Good location , lots of shops nearby. Will come back again
Good location at Pacific Place Easy to get around via public transport
The hotel was well positioned and very central to restaurants and shops. The staff were very friendly and helpful. I would highly recommend this to travellers to Hong Kong
The staff were all friendly and the hotel is in a good location
The hotel was very conveniently located and ideal for our needs. What want good was the misleading advice from Expedia that suggested that reception was shut during night hours - it isn't, it is very much open and operating. This error caused some anxst when we discovered it flight was delayed.
You need a room key to access restrooms in lobby area - a bit difficult when you’ve already checked out especially if staff are otherwise busy!