Best Western Heart of England hotels

"Everybody was nice, the room was great. Will return when in Birmingham."

"A thoroughly enjoyable experience from start to finish, a great weekend thanks "

"Spotlessly clean, good size room. Lifts were timely despite us being on 16th floor and one lift being serviced. Nice breakfast. Location is excellent and I've stayed here 3 times now. "

"Rooms were newly refurbished - good location, friendly staff, would definitely stay again "

"Stayed for 2 nights . Check in very quick. Lovely young man on reception. Room Modern Tastefully decorated and comfortable, Upgraded to club room)spotlessly clean. However did need to change as very noisy due to possible aircon work on roof . Receptionist took us to another room even returned with our new key cards. Very polite, friendly and professional. Wish could recall his name (played Gailic football) We also experienced the Club lounge and again had lovely a waitress who looked after us. In fact all the staff we encounterd were very friendly . Very googd breakfast also. Couldn't fault anything. Thank-you we will be back. "

"Nice big room, very well equipped and great value. "

"Breakfast was excellent. Best Croissants I have ever had. Good coffee and fruit juice Bacon and sausage excellent. A fantastic experience. "

"The only issue was the parking It’s a 10 minute walk (min) and with luggage it’s not brilliant unfortunately. Make sure you park in B4 parking to get your discount code otherwise it’s expensive! "

"Everything friendly staff clean room "