Best Western Heart of England hotels

"Everything about the hotel was really lovely, clean and comfortable. Our supper was quite nice, except there was a little too much salt on a lot of things, especially the lettuce in a 'house salad'! But breakfast was absolutely mega, and made up for it. We would love to stay again!"

"Large, clean and comfortable room. Only minor issue was the heating unit was a bit noisy but we didn't need it on overnight so it didn't matter too much. Particularly appreciated being asked for preference for room. Bar food good and prompt. "

"Day staff were friendly and very helpful and accommodating, but the short blonde female who worked the night shift was rude and unhelpful and made me feel like I was a major inconvenience "

"the room was clean and lots of space,"

"We had a lovely time, my wife was attending a conference at Millennium Point nearby and this was really conveniently located. The breakfasts were great and the hotel was nice and clean. Plus for me, the free wifi was very good too so I was able to work remotely in the room. "

"It is a good hotel and competent staff. Our only complaint is that it was advertised in Hotels.com as a king bed. They call their queen sized bed a king in the UK."

"Top class hotel in the centre of Birmingham, easy reach of many restaurants and shopping areas."

"Excellent hotel. "

"Accor is a great company, and Ibis is a brand I trust. Another peaceful and as-expected stay—thank you!"