Best Western Plough & Harrow Hotel

Property class: 3.5

Choose dates to view prices

Utilita Arena Birmingham is located near Best Western Plough & Harrow Hotel, which provides a terrace, a garden and 2 bars. The on-site British cuisine restaurant, Terrace Restaurant, features garden views and breakfast. Free in-room WiFi and a business centre are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
The current price is RM323
RM388 total
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Non Smoking

A bedroom with a bed, a nightstand, a window with curtains, and a view of the outside.

Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Premium bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, Multiple Beds, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, a TV, and a window with curtains.

Superior Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two pillows, a nightstand, a lamp, and a mirror.

Classic Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

View all photos for DOUBLE DELUXE

A hotel room with a large bed, two pillows, a nightstand, a lamp, and a mirror.

DOUBLE DELUXE

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the area

Located in Westside, a neighbourhood in Birmingham, Best Western Plough & Harrow Hotel is in a shopping district and near the airport. Five Ways Clock and Birmingham Back to Backs are local landmarks, and some of the area's attractions include Cadbury World and Birmingham Botanical Gardens. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or National Exhibition Centre. Take the opportunity to explore the area for water adventures such as boat tours and other activities like golfing. Visit our Birmingham travel guide
Map
135 Hagley Road, The Plough & Harrow/135, Birmingham, England, B16 8LS

What's nearby

  • A greenhouse with a glass roof and a variety of cacti and succulents.
    Birmingham Botanical Gardens
    8 min walk - 0.7 km
  • A historic building with classical architecture, a clock tower, and a clear blue sky.
    Broad Street
    9 min walk - 0.8 km
  • A canal with buildings reflecting on the water, a bridge, and a clear blue sky.
    Gas Street Basin
    12 min walk - 1.1 km
  • Hagley Road
    1 min walk - 0.0 km
  • Utilita Arena Birmingham
    18 min walk - 1.5 km

Getting around

  • Edgbaston Village Station
    4 min walk
  • Birmingham Five Ways Station
    13 min walk
  • Birmingham Airport (BHX)
    28 min drive

Restaurants

  • Fogo Bar & Kitchen
    4 min walk
  • The Ivy Bush
    3 min walk
  • West 12
    8 min walk
  • Shiraz
    3 min walk
  • Colbeh, Persian Kitchen & Bar
    6 min walk

About this property

Best Western Plough & Harrow Hotel

  • Hotel near Utilita Arena Birmingham
  • Consider a stay at Best Western Plough & Harrow Hotel and take advantage of a terrace, a garden and 2 bars. The on-site British cuisine restaurant, Terrace Restaurant, features garden views and breakfast. In addition to a business centre, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • English breakfast (surcharge), self-parking (surcharge) and a front desk safe
    • Meeting rooms, coffee/tea in reception and a banquet hall
    • Luggage storage, concierge services and smoke-free property
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Best Western Plough & Harrow Hotel boast perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch LCD TVs with digital channels
    • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: REST. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beauforts Traditional Pub
  • Terrace Restaurant

Things to do

  • Piano

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 22 December and 1 January.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 15.00 per night.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 13.5 per person
  • Self-parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Best Western Plough & Harrow Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plough & Harrow Hotel?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Plough & Harrow Hotel on 20 Sept 2026 start from RM323, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plough & Harrow Hotel?

Self-parking is available for GBP 15.00 per night.

What time is check-in at Best Western Plough & Harrow Hotel?

Check-in start time: 2 PM; check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Best Western Plough & Harrow Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 10.00 (subject to availability).

Where is Best Western Plough & Harrow Hotel located?

Located in Westside, this hotel is within 1 mile (2 km) of Hagley Road, Utilita Arena Birmingham and University of Birmingham. Broad Street and Five Ways Clock are also within 10 minutes. Edgbaston Village Station is only a 4-minute walk and Five Ways Tram Stop is 12 minutes.

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Reviews

Best Western Plough & Harrow Hotel Reviews

8.0

Very good

8.4

Cleanliness

7.8

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 353 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast excellent omelette done by the chef Reception staff very welcoming and helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for centre and good parking. Staff very helpful.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking expensive. Clean room comfy bed.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Birmingham City centre (two minute walk to local tram stop) with out the expense of the large chain hotel groups, easy parking at an affordable rate, pleasant and efficient staff , well appointed room with good amenities. Choice of a well stocked bar serving drinks and food or hotel restaurant serving evening food and breakfast, whilst some parts are a little dated or tired the hotel is very comfortable and welcoming for a couple of nights stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quick check in, very friendly staff
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The room i had paid for originally looked good, large room, large bathroom with great amenities however there was a chronic smell that came into the room from the corridor and you simply couldn't deny it. Went to to reception and made them aware of the situation so we were given an alternative room however it was not up to scratch for the amount I had paid although was told the prices were the same. Although thankfully there was no smell, the room was considerably smaller and the bathroom was embarrassing considering the previous room. I feel totally unjustified with the amount i paid to what I actually got considering there was a lot going on in Birmingham that weekend hence prices being inflated. I find it hard to justify the secondary room amounted to the same as the original booking
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a very spacious car park and close to the city centre. Inside it was very grand with beautiful furnishings. The reception and check-in were extremely friendly and helpful….thank you Carly. Some of the bedrooms have had a major make over and we had one of these. Ginormous comfy bed and lovely modern bathroom. We also had an accessible room at the back of the hotel that meant no steps for my mother, which was a real bonus. The bar was wonderful and luxurious. Breakfast had a huge range from croissants, toast, yoghurts, fruit, cereal and of course an excellent hot breakfast. If you are visiting Birmingham centre you couldn’t ask for a better hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Such a lovely hotel, staff were so helpful and pleasant, very comfortable nights sleep, room kept warm in spite of freezing temperatures outside, everything spotless.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Decent old hotel. The staff were exceptional and everywhere was clean and tidy. I would stay there again if in the area
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Few staff members but the ones there were were amazing, hardworking, wanted to please , polite and helpful. Nice bar area . Good size rooms with table and chairs. Lovely comfortable bed . Left my coat in the lounge and it was safely put away until I remembered. Good breakfast. Great location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was buffet style with staff always checking and topping up plus always cleaning up and very helpful and friendly, poached eggs were lovely
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, breakfast was good. Only downfall was no evening meal available due to no chef.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great staff and value for the heart of Birmingham
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Edgbaston Village tram station was super close by, which was handy for getting in and out of the city. The hotel felt safe, quiet, and clean. The staff were warm and friendly. My bed was very comfy, water in the shower was hot (not great pressure though). I had a lovely view out of my large window, and was fortunate to have three sunny days.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean, tidy and helpful staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
What a lovely clean friendly hotel Very helpful and lovely Definitely recommend friends to stay with your accommodation
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the historic feel to the main building. Room was excellent
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
This is one of the cleanest bathrooms in a hotel that I have stayed in. Parking could be a bit cheaper. Good location easy to get to town. Reception and staff friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff on arrival and throughout. We were lucky enough to be given a free upgrade to a deluxe double for no particular reason. A lovely clean room ( thank you Gloria) with everything we needed. The bathroom was especially nice.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great location for visiting the city centre. Shame about the £15 parking fee. Advised on booking that if we had booked direct with Best Western, the car park is free.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful, older parts of the hotel look really great, old fashioned dark wood with a ton of character
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A nice hotel with easy access to getting to Central Birmingham
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Was satisfactory for the price I paid wouldn’t go out of my way to rebook here Staff were absolutely fine Also issues with the plug hole in the
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice spotless room but very cold due to motion activated heating system that did not work properly, ended up having a fan heater. All staff very helpful and polite.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, wonderful food, excellent entertainment (beautiful lady singer in red singing Christmas songs) and brilliant staff! Great place to eat, stay and relax.
Stayed 1 night in Dec 2024