Hotel Mewah di Birmingham

"Really nice hotel with friendly staff and stunning decor. Great breakfast and a fun games room. Avoid Robert Peel Room as it’s above the bar and can be noisy at night."

"Great stay, beautiful country vibe hotel, team are amazing!"

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"Awesome stay - perfect for families. Staff were amazing - incredible customer service. Will definitely be back"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"A beautiful hotel, centrally located, close to rail, tram and bus links. Polite and helpful staff at check-in. Comfortable, spacious and quiet room. Madeleine Bar is a plush, relaxed space with exceptional service."

"Staff very helpful very clean great experience first time there will come back"

"the good: great location, nice pool area, snacks and water available all the time. Bad: not clean, smelled cleaning products when we arrived, took a while for te smell to go away. didnt bring extra pilows when i asked fot it, the reception said that it was on the way but never received it. Did't refill the coffee paper cups."