Hotel Britannia Hotels di Birmingham

"Really good rooms and staff. The bathroom is very clean. "

"The room was nice, but there was no hot water to shower with; which was quite disappointing especially when you need to shower. One of the wall sockets beside the desk was loose, it needs attending to; the shower room door handles were loose which also needs attending to. Britannia Hotel Birmingham’s bar and restaurant had been shut which prevented me from buying fruit juices and coffees, which was quite disappointing for such a well known and highly respected hotel group. I feel my review is...

"The lift needs maintenance as the doors open before being onto the level "

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"The stay was comfortable however there were no food or bar facilities. I had booked in March and received no updates about the lack of facilities"

"Everything secured by covid friendly packaging, including the door to the room. This made the stay pleasing knowing that hygiene was at its best. Staff interaction is not the best, having stood outside a lift to go to the room after a long day and finding out once it came it doesn't go up but only comes down, doesn't help when there is a staff member behind the reception desk watching as you make the mistake, without notifying you of the issue. "