Hotel Britannia Hotels di Birmingham

"It was a horrible experience. I lost £50 they put it on the wrong card. Never again"

"great location"

"Maria on the reception desk was really rude and unhelpful!! A girl that had only been at the hotel a couple of weeks was much better!! Breakfast was really good, well cooked not greasy and a good selection, Maria did let the other staff and the hotel down completely"

"Welcoming & friendly. Enjoyed the stay"

"Clean hotel"

"arrived at hotel around 16:45 to check in and was told abruptly by a security guard at the door before i’d even set foot into the building that all the hotel bookings were cancelled because the hotel was housing refugees and i should have received an email telling me of this situation. needless to say i checked all emails immediately and didn’t find anything thus leaving us stranded without accommodations for the night.which meant we had to sit and wait in our car for 2 hours till the show we...