Hotel Dekat Grand Outlet Riviera Maya

"We enjoyed our overnight stay. The room was spacious and clean. We received great poolside food and drink service from Abraham. 👍 I recommend taking the airport shuttle provided by the hotel to avoid the taxi zoo at the airport. "

"There was no water slide at this property. Property was dirty in the hall ways. Also reported this to Expedia and never received a resolution. "

"Desde nuestra llegada, todos los anfitriones fueron muy amables y atentos."

"Have to say the p"

"Staff were great, rooms were nice. We were concerned about food safety but we all did fine and had everything including sushi and salads. Desserts were really good. Each property has a different vibe with Sunrise being most party-like and The Grand most little kid friendly."

"This property was amazing! Very clean. Beautiful views. Incredible food. Exceptional service. Perfect place for my family to relax."

"Poor Service Dinner was a mess long lines "

"excelente todo!! muy rico "

"Great hotel "

"Good place spent the night if you want to be closer to the airport."

"All of the things that made this place special 7 years ago on our honeymoon (now under new ownership) are still present today. This is our favorite boutique, intimate resort in the area. The hospitality is unmatched anywhere else. The rooms are spacious and the remodeled bathrooms were a big plus. There are excellent food options for all 3 meals and no reservations are required. The exclusive diamond club bar and restaurant (Qin Qin) were well worth the upgrade. We could go on... but in short -...

"Yes, very nice."

"Super clean and staff was amazing "

"Impossible to find poolside chairs, any seats by the pools. People are reserving them by going at 7am and leaving personal items. Nice resort but not my best experience. Also no lounges for customers when you check out from the room, our flight was in the late afternoon. "

"Everyone was friendly and welcoming. Relaxed vibe and room perfectly located next to pool. Convenient pick up from airport transfer included. Thx"

"Please add hot tea option it will be great "

"We wanted a “cheap” place to stay the night near the airport before flying back home, and this place did the trick! Pros: Patricia was extremely helpful helping us solving issues calling for us using her phone, answering many of our questions, thank you so much! Kids loved the pool, shared with few other guests. Could improve: No refrigerator Quality of bed sheets, bed cover not staying in place, Heard other occupants until late in the night arriving Less desirable: No restaurant nearby...

"Beautiful room, unfortunately there is construction next door. "