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Absolutely beautiful stay. The staff were fantastic, and so was the view of the Twin Towers. We stayed on the 25th floor, and were well looked after by Hassan (housekeeping staff). Special thanks goes to Michelle Lee (Customer Service Manager) who was exceptionally helpful with city tours and places ...
A few mins walking distance to train station, a few train stops to kl central, mins walking to basic shopping mall. 15 mins walking distance to twin tower. Nice breakfast, but has dress code. Very safe biz area. Spacious room, shower facilities is very good, Good value for money.
the hotel is in a great location and was very happy with it. we had the twin towers infant of us when we looked out the window in out room which was amazing the staff were amazing and very accommodating. the restaurant on the ground floor was amazing
Friendly Staff, As I was not in KL for sightseeing the Upgrade to the club lounge is well worth the money, if you plan to spend time In The hotel, good location close to everything.
The Renaisance is very well located being about 10 minutes walk to the Petronal twin towers /KLCC Syria shopping centre and across the road from the Bukit Nanas monorail station . The Bukit Nanas monorail station is just 2 stops on the monorail to Bukit Bintang shopping street and Japan Alor outdoor ...
-close to KLCC -good food variety at breakfast buffet -good hotel package rate -no airport shuttle service (asked twice) -new resort fee 10RM per night charged by Malaysian government -view of cemetery (we are okay with it) -dedicated staff to follow up room issues -New W hotel blocked KLCC view ...
The Hotel is fine, but the way Expedia treat my booking is horrible, I sent 2 times email pertaining my booking, not even once is replied. The booking information is not clear enough. Because when I placed my booking, I remember that I choose the room price with breakfast, but apparently was finally ...
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