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Reviews of Sky D'Mont Suites

3.5 out of 5
Sky D'Mont Suites
Jalan Ion Delemen 1, Genting Highlands, Selangor

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shahrul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect especially with the customer service via WhatsApp. Only problem I had was the toilet smell, probably due to drain pipe.
Stayed 3 nights in Oct 2022
Response from Fun Managers on 8 Nov 2022
Thank you for your feedback. We look forward to see you again soon.

8/10 Good

Cheong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony is beautiful, able to see the mist, clouds and mountain. The room is very spacious we didn't even need the living room actually. The hotel staff responds very fast through whatsapp, it is very easy to book the shuttle bus through whatsapp and front desk which is especially helpful since getting a grab to this hotel is very difficult. However on the 2nd night our door lock ran out of battery so we couldn't go out because the door couldn't be locked. The corridor can be pretty eerie at night too since we were the only ones staying on the level. The lights were also sensor-based so it took quite a while to detect movement and in the meantime you will be surrounded by darkness.
Stayed 2 nights in Aug 2022
Response from Tom, Manager on 15 Sept 2022
Thank you for feedback. Our suites are located at above 30th floor of the tower. Check in and check out is via contactless process.

10/10 Excellent

Noraidah, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room (31st floor) came with an amazing view. Room was clean when we check in.
Stayed 2 nights in Jun 2022
Response from Tom, Fun Manager on 27 Jun 2022
We are glad you had a great time with us. Thank you.

6/10 Okay

Kong

Liked: Cleanliness
I was given a mountain view room from the resort but faced a construction instead. Every morning I'm given a "morning call" by the contstruction works going on that lasted throughout the rest of the day.
Stayed 1 night in May 2022
Response from Tom, Fun Manager on 31 May 2022
We are sorry for the inconvenience caused to you. We had since feedback to the management about the on-going construction morning hours. You may request for genting city balcony view for avoidance of possible daytime noise, in your future visit.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Fun Manager on 2 Aug 2020
Thank you for your wonderful review on us. We look forward to receiving you again in the future.

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Reservation & Guest Services Team on 27 Dec 2019
Thank you for your wonderful review score. We will continue work hard to provide you with our best service during your return.

10/10 Excellent

Nasir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Your Fun & Event Manager, Sky D'Mont Suites. on 7 Dec 2019
Thank you for your wonderful review on us, Mr Nasir. We look forward to see you again.

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing nice Mountain View . And room was clean. Staff very kind. I enjoy my stay.
Stayed 1 night in May 2019
Response from Fun Manager on 7 Jun 2019
Thank you for your wonderful feedback. We will endeavor to continue to provide you with our utmost service upon your return trip. Til then, take good care!

6/10 Okay

Xiqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is good but location a bit far from the main attraction and it doesnt help with the confusing shuttle bus service that required prebook but no staff informed us abt it at all...definitely will give it a miss despite the big room and helpful staffs
Stayed 1 night in Dec 2018
Response from Fun Manager on 24 Dec 2018
Thank you for your positive feedback, we will endeavour to continue deliver excellent service quality and finest property condition.

8/10 Good

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sky D’Mont Suites from 25 - 27 Nov 2018
Nice view, room is clean, water dispenser is a plus..overall comfortable stay!
Stayed 2 nights in Nov 2018
Response from Your Fun Manager, Sky D'Mont Suites on 2 Dec 2018
Thank you for your positive feedback! We look forward to serve you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from Fun Manager, Sky D'Mont Suites on 1 Dec 2018
Thank you for your wonderful review, we look forward to receiving you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view, great service. 👍👍👍
Very responsive and friendly manager/owner, easily reachable before, during and after stay. Simple, clean and spacious apartment, some tidbits, coffee/milo included. Hot/cold filtered water dispenser makes it easier, no need to spend time boiling water. Amazing view. Pictures attached are views from our apartment. We are also entitled to free shuttle offered by the hotel, use of facilities like pool, kids club n gym. Highly recommended.
Stayed 1 night in Sep 2018
Response from Your Fun & Event Manager, Sky Delemen Suites. on 11 Sept 2018
Thank you so much for your awesome review, it was so great to have you with us!

10/10 Excellent

Prestine, Malaysia

Liked: Cleanliness, staff & service, room comfort
Is a good place for small family vacation ... Will come back next time ...👍😀
Stayed 1 night in Sep 2018
Response from Your Fun & Event Manager, Sky Delemen Suites. on 11 Sept 2018
Thank you for your review, we look forward to receiving you again!

8/10 Good

Verified traveller

Spacious, comfortable & lovely apartment with a quiet surrounding & beautiful view of Genting. Everything is clean in the room, bathroom, hall & kitchen. No complains. Great having tv in the room as well in the hall. Definitely no fights over what to watch. Hope the owner will consider to provide a microwave in the future since some of us might still be hungry late at nite/early morning & need to indulge over hot meal instead of just instant noodles. There's few construction happening along the way but not to worry that it would spoil your holiday as it's not so noisy & dirty.
Stayed 1 night in Aug 2018
Response from Sky Delemen Suites Fun & Event Manager on 26 Aug 2018
Thank you for your wonderful review and feedback! We appreciate you and hope that you will come back soon!

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整齊乾淨，又安靜
Stayed 1 night in Nov 2019
Response from Your Fun & Event Manager, 您的客服经理 on 6 Dec 2019
感谢您的良好点评。我们欢迎您再度回来旅行度假。