1, Jalan Meranti, Genting Highlands, Genting Highlands, Pahang
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Bella!
8/10 Good
THIVAGARAN
18 Feb 2020
Liked: Staff & service, room comfort
GHM
The balcony was dirty with cigarette buds and dust.
The view fro the room was awesome and breath taking.
THIVAGARAN
Stayed 1 night in Feb 2020
Response from Joey on 29 Feb 2020
Thank you so much for the positive rating, Thivagaran! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey
The service by the staffs was really excellent and smooth. The staffs were nice and friendly as well. The view was nice as its located at the 8th floor.
The pan provided was rusty and cant be used for cooking at all. The floor was sticky and slippery. the coridor was dirty, messy and not cleaned properly. There were even cigarettes on the balcony's floor.
Kina
Stayed 5 nights in Jan 2020
Response from Joey on 29 Feb 2020
Sincere Apologies, Kina! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Joey