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Reviews of Geo38 Prime Suites Genting Highlands

4 out of 5
Geo38 Prime Suites Genting Highlands
Jalan Permai 2, Genting Highlands, Pahang

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 2 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.0/10

Cleanliness

4.6/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We enjoy the space of the property. The amenities provided can be better, for example, dish washing was given as hand soap and no hand towels in the toilet.
Stayed 3 nights in Dec 2023

2/10 Terrible

Zebulin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
MOLD. There was mold all throughout our room and the entire facility smelled of it as well. This is extremely dangerous for pregnant women or people with COPD. Also, they have a hidden 200 ringett fee, before they allow you to acquire your room that you already purchase. One employee said they have to keep my passport if they don't get the 200 ringett deposot, THAT IS ILLEGAL.This hotel should be removed from Expedia immediately.
Stayed 1 night in Dec 2023

10/10 Excellent

Chee Hoong

Travelled with group
Liked: Amenities
Everything is excellent
Stayed 1 night in Dec 2023

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Checkin office not clear as name did not state Geo98 on office door but something esoterically different. Had to pay 200 Ringgits ($44.00USD) as deposit upfront and show receipt slip upon departure to get refunded. There was a cost if you lost the key as well. Do not lose the deposit receipt or no refund! The security here was good as you can’t use elevator without electronic key or cross a walking bridge to town stores. Parking was great & close to room. NO HOT WATER for showers! One towel per person only. No housekeeping as it’s a short stay room. Did have small kitchen and few pot/pans, microwave, electric coffee pot,and small refrigerator. No plates. We did not need to cook. There was a small steam washer/dryer for laundry but unclear how to use it. Recommend directions would be helpful in English and other languages. Max load was 5 kg. There is across street from room loud construction of high rise hotel/condominium being built and lots of pounding machinery. Good news… the local outdoor street restaurants had good mix of Chinese & Malaysian tasty food. The price was low so guess…. You get what you pay for. We would not stay here again.
Stayed 3 nights in Feb 2023