Freedom hotels from RM254

"Very nice place. Was clean and the staff was very friendly. "

"Meelena is an outstanding example of why I rate my stay so highly. Having just been discharged from Dominican Hospital,Meelena stopped what she was doing and took my bag and personally escorted me to the room. Restaurant closed early & I was in need of food and water. Meelena once again came through. She's definitely management material! Outstanding dedication to valued guests. Everyone at the front desk were professional, personable and consistently helpful...."

"Beautiful "

"Property was amazing only downfall was there was kids running down the halls and someone kicked my door when I was putting my infant child to sleep other than that it was a great stay. Only advice is to tell parents to watch their kids and to teach them to be respectful."

"It was a nice view, I just wouldn’t recommend the 2nd floor. "

"We had a really lovely stay overall. The property is beautiful and very clean, and we appreciated that most of the in-room amenities were complimentary. Our room had a great view of both the ocean and the pool, which made the experience even more relaxing. We would have liked to use the spa services but they were quite expensive for an already expensive nightly rate. Unfortunately, we did run into an issue with the smoke detector in our room. After a hot shower around 11 PM, it started going off. We called the front desk and were told someone would arrive in about 10 minutes, but it took closer to 30 minutes. The staff member who came wasn’t able to fix the problem and said they would return with replacement batteries, but no one came back. As a result, we didn’t get to sleep until around 1 AM. The alarm went off again multiple times around 11 AM the next morning. We ultimately had to rearrange furniture to reach the detector and silence it ourselves each time with risk of self-injury because the detector was very high up. The staff was apologetic, offered us a late checkout, and said they would refund the hotel fees for the inconvenience (though we have not yet received that refund two weeks later). Aside from this issue, the property itself was excellent. I would recommend confirming that room maintenance issues are fully resolved if something comes up during your stay. With better follow-through on service requests, this would have been a perfect visit."

"Clean and friendly staff. I will definitely stay here again."

"Did not use laundry, but good that it is there. Room was clean, air conditioning worked well. We were pleased with our stay, and thanks for the coffee."

"The rooms need a lot of help. The fact that they have pets allowed in the rooms, makes it feel dirty. They try to make it feel current and clean by having laminate floors, which in turn makes it feel old and dirty instead. The rooms are not cozy at all. The bed was comfortable, the staff was nice. The grounds are nice for families. "