Best Western Edinburgh and Lothian hotels

"Great hotel. "

"This was a convenient hotel that was reasonably well appointed. Rooms were fine and quite comfortable. The challenge for us was the variable degrees of hostility of staff on desk. When we arrived on Friday 24th April night, one almost felt like one was troubling the surly staff. And I'm sorry to say, if we don't want breakfast, we don't want it. Continuing to mention it will almost make us double down. Check out was wonderful. A lovely, friendly young man helped us. He put our bags away, to pick up later. When we called back, late 26th afternoon to pick them up, the young lady was lovely. However, we witnessed others checking in & there eas clearly more surliness and hostility. It doesn't take much to be pleasant. Do better, folks. "

"Staff were so helpful and friendly. Breakfast was great every morning and the kids just loved the pool!! Cleanest changing facilities I’ve ever been in!"

"Everything met my expectation"

"Good room"

"Overall, the property was clean and well maintained. The staff was polite and excellent. Only complaint was that it was a bit hot at times and air conditioning would have been nice."

"Nice stay"

"Friendly , helpful staff. Stayed 2 nights prior to flying home from Edinburgh. Our only problem was that the shower sprayed onto the floor no matter how hard we tried to protect it. Not a big deal for us, but created extra wet towels for staff. Excellent breakfast, but need additional coffee service as the line was sometimes long to use 2 coffee machines. Coffee urns for regular and decaffeinated pre-brewed could solve this problem. Beautiful renovated restaurant/ bar with very attentive staff. Loved it!"

"Location doesn’t get better. Stayed in a six bedroom dorm and all was well. Great attentive staff and kind folk."