Cari Hotel di Tyne and Wear

"Absolutely magical place to stay! The rooms were immaculate, beds very comfy, and the staff wonderful! The floor we stayed on was accessible by a small spiral staircase; large enough to get suitcases up, but perhaps not the most accessible so bear that in mind when booking. Would highly recommend taking time to walk the grounds and throughout the castle during your stay!"

"Good location and parking. Bathroom looked a bit tired. If you eat before 6:30pm you get 20% off food and we also each got a free drink."

"I love the hotel but what I did not like this time was, I was not allocated a room until I arrived. So I ended up with a disabled room. I don’t know if it was because I was a solo traveller or maybe they thought I would not arrive or even because I did not pay until I arrived. It took about 10 minutes to check in when the person next to me checked in , in 2 minutes. Apart from that I like staying at the Maldron."

"Great location and clean comfy room. Well thought out."

"Was amazing staff was lovely x"

"I have stayed in a lot of hotels for both business and pleasure, but this hotel goes straight to the top of the list for a return visit."

"Great location."

"Staff were very helpful and friendly. Room was okay but not the one I had booked. Breakfast was good and varied. It’s located close to the city centre with a lot of bars and restaurants within a 10 minute walk, but it was quiet enough for a good night’s sleep. Nothing I could say wowed me but a good place to stay to enjoy the city."

"Although the meal in the restaurant in the evening was very good. The breakfast was very poor. The ingredients was of a very poor quality. Cereals were sub standard. As for the main breakfast, hash browns, bacon, baked beans were absolutely shocking. The bacon itself was barely cooked and the eggs were very similar. On top of this the plates were stone cold. When l asked the waiter why, he challenged the chef who hadn’t put the warmer draw on. Even the fruit juice was totally tasteless."

"Enjoy this Village hotel , very very comfortable and quiet room. Really helpful hospitality from the team, shout out for Sarah front of house and bar manager Stephen who helped with gluten free needs and made my stay much easier. Pool an added treat. Definitely stay again."

"Good location and room size"

"Nice size suite and good price too! Defo use again"

"Super clean and comfortable room. The bed was incredibly comfortable. All the staff were super friendly and very helpful. We enjoyed the huge selection available for breakfast. A really great hotel and worth every penny"

"Great value hotel not too far from the train station. Clean if a bit cramped room. Shame about the shower being in the bath. Excellent breakfast. Great customer service from the receptionist, who changed my room from noisy corner overlooking the road to quiet courtyard without fuss."

"Staff were not so helpful but the location was great and hotel facilities were great."

"The photos were very misleading. This place was very run down. On entry, despite lots of posters highlighting no smoking, the foyer and many areas smelled of smoke. The lady on reception was very friendly, however, she went through several rooms on the computer before finding one that had the keys available when she checked. On entering the room, on the third floor (304), the window was wide open, the safety latch having broken. The bed base was broken and mattress very lumpy giving a very poor...

"The staff were excellent and couldn’t be more helpful. The lobby and bar areas were nice. We had to change rooms as our first room wasn’t clean. We were moved to a better room only to find scaffolding being put up outside our room on the first day. We went out for the day and when we came back there were workmen on the scaffolding. We decided to pack up and go home a day earlier than planned. We only stayed one night when we had paid for two. We won’t be going back to this hotel. It needs to...