Hotel Spa di Durham

"A beautiful hotel with friendly, helpful staff. Room was very comfortable. Excellent breakfast too."

"I had a very pleasant stay. Amy, with who I did my check in was really helpful and courteous, and offered me an upgrade with river view, and I enjoyed very much. The location of the hotel is great and close to everything. Nice and clean accomodations. Thank you"

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"Had a brilliant time at Rockliffe Hall. The spa was really relaxing and well worth it. The spa treatment itself was spot on, and the views around the place are lovely. The Staff were great: polite, helpful, and made everything easy. They left a few things out for our birthday celebration, which made the day feel special. Tip: on your last morning, try to squeeze in one last 1/2 hour the spa to set you up for the day."

"Had a luvly stay…look forward to visiting again😄"

"Breakfast poor quality. Pool area poor condition, and not inviting for children. Dirty rooms bedding ect"