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"Brilliant hotel.lovely friendly staff. Would definitely recommend Lumley castle"

"Excellent quality hotel and staff very attentive. Made to feel very welcome and nothing a problem. Bed a little too firm for our liking but great room. Breakfast a little space for value but cooked lovely. "

"The breakfast was fair, everything else was excellent. "

"Great location, great staff, great value for money!"

"Great stay! Beautiful room"

"Great location along the river, really close to the rest of the city. Room was nice and big, with a decent selection of amenities."

"Parking good Breakfast option-overpriced and nothing freshly cooked Would avoid weekends if a wedding party was on as very noisy in hotel rooms adjoining. Restaurant ok but substituted by a meetings room on one day of our visit which was like a mausoleum Heating good to start with but a cold spell whilst there and cold on mornings and evenings Accessibility good - no stairs to speak -there’s a lift as well Staff so so some ok -some less so Wouldn’t stay there again"

"Nice clean hotel. Excellent location. Room was a bit small. Breakfast is not the best. Lacking staff to clear tables. Only has one coffee machine which didn’t work half the time. Limited choice. Staff were friendly enough. Despite breakfast I would certainly return. "

"We booked a treehouse for an overnight stay on 16 April 2026. prior to my daughter's wedding on 17th. We were allocated the Cuckoo lodge and sizewise it was perfect. My daughter and future husband and my two grandchildren took the studio side which had its own entrance and hot-tub but they also had access to the main unit where the remainder of the family were housed. This included a massive bathroom with double walk-in shower. It had its own access to separate terrace including the hot-tub. The main unit had a large ground floor living accommodation with a large outdoor terrace housing another hot-tub. Ground floor also led onto a very large bedroom suite with a walk-in shower and a separate large copper bathtub. It also had a large sofa bed. This bedroom housed my elder daughter and her four children more than comfortably. The wife and I shared the mezzanine bedroom overlooking the main living quarters. A blackout blind helped keep the room dark. We made use of 'The Pin' bar and restaurant along with the spa complex which is in the main hotel area. A golf-buggy ensured people got to these additions without any bother. The treehouse was a perfect start to a perfect day. It was clean, staff were attentive to the family needs and I would recommend it to anyone."