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"Staff were very friendly, room was spotless"

"Excellent hotel, I highly recommend it. Very clean, friendly staff and spotless rooms. Very close to the London Eye and Big Ben. "

"It's a plush, luxurious, clean and comfortable hotel in the heart of London. We had a great stay. The staff were all courteous and helpful. We utilised the baggage store, bar area and room service. "

"Excellent service, the room was really clean and smelt amazing. All the hotel staff I came into contact with was very friendly and helpful. Location was near to majority of shopping and Pop up Christmas markets."

"Great friendly staff. Safe area. "

"Excellent!"

"Clean and nice hotel and good service"

"Great location check in process easy staff friendly room was spacious and clean "

"Our stay was WONDERFUL! You can’t beat the location. We were four seniors that traveled from the States so long exhausting flight. The hotel had rooms available for early check-in so we were very grateful. Did I mention, we weren’t charged for early check-in? Fantastic hotel and staff—can’t brag about it enough!!"