Hotel Keluarga di Sarawak

"good"

"Room on the club floor has water-seepage on the wall. Mirror is blurry , not properly cleaned. Mould on the wall of the bathroom. It looks dirty and ignored by the cleaner. "

"The rooms are very clean and comfortable."

"Plenty parking lot with security guard ,safe ,good location with many shopping centres and coffee shops."

"Meritin hotel is good. the only not good is the hotel.com services is not what they promise regarding Cashback. 0 % instead of 5 % during early booking. So avoid using hotel.com when you want to book online"

"Overall a comfortable stay, just no toothbrush/paste was provided. Phone was without instruction/extension to connect to housekeeping. Overall rooms was clean but shower curtain need to be changed with obvious stain seen."

"I recently stayed at Pullman Kuching and had a very disappointing experience. The hotel is currently under renovation, but there was no prior notice about this. Despite the ongoing construction, the room rates were still charged on the high side at RM400++ per night, without any facilities or breakfast included. The constant noise from the renovation made it extremely uncomfortable to rest. On top of that, the room was not clean, and the shower was not functioning properly. I requested to change rooms, but I was told that all rooms were fully booked. For the price paid, I expected a much better experience. Unfortunately, the stay was far from pleasant, and I would not recommend it until the renovations are fully completed and service quality improves."

"The best"

"sincerely appreciated the hotel helping us have connecting rooms to better take care of my child. i do feel some improvements needed - rainy day absolutely no hot water, hot tap had absolutely no water coming out of it. pool/jacuzzi has a smell that lingered after. couldn't order food at pool was asked to go to lobby to order, was asked to self return pool towels if brought to room to pool side though attendant wasn't always there, at breakfast walked into restaurant with no assistance to self find table, half the food was not available and waiting some no restocking. could be better for pullman. hope it improves! "