Riau Islands Hotels with Entertainment

"Room Spacious and clean"

"The breakfast spread is great!!!"

"I like the daily breakfast and the massage at the hotel."

"The hotel is under renovation so we could not stay there. Called hotels.com but was put on hold for a ridiculous 92minutes. Agent said will look for a vacancy nearby the amir hotel and get back to me, but did not get back to us after waiting for close to 2 hours. Walk in to a nearby hotel and was immediately offered a room. Waste my time, international call time, money and most importantly ruined the trip for me and my girlfriend. I wish to speak to the higher up of hotels.com for compensation."

"It’s a good place to stay"

"I booked and paid through EXPEDIA 1 room for 2 nights at Formosa Hotel, Batam, Indonesia. When my wife and I arrived at the hotel (by taxi), the hotel was totally CLOSED for renovation!!! It was not easy to find another hotel as we are not very familiar with other hotels in the area. Now let’s see how fast EXPEDIA will refund me. "

"The hotel is already close down and they still accept our booking.we went there and everything is empty...we had to look for another hotel immediately..."

"The hotel is fine for staying in but it needs some love and attention. Some investment and a refurbishment would be welcome, the staff were all great, so no complaints there. Just needs a face lift."

"More with Expedia. I booked a deluxe rm and paid to Expedia. But the hotel never received the booking and was fully book. Tried to use the Expedia app to communicate with the chat bot. It hangs and never been able to connect for at leasd 10 attempts. The hotel went out of their way to provide.me a spare room. But kt was old ans smells. Worse booking experience I had with Expedia. Money collected upfront with no confirmation from vendor, and non-existent support. "

"Excellent customer service from the security to check in counter and housekeeping staff....super convenient...next to the mall and ferry terminal"