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Swiss-Belhotel Harbour Bay - CHSE Certified

Photo gallery for Swiss-Belhotel Harbour Bay - CHSE Certified

Primary image
Outdoor pool
Presidential Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Junior Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, DVD player

Overview of Swiss-Belhotel Harbour Bay - CHSE Certified

Swiss-Belhotel Harbour Bay - CHSE Certified

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432

Explore the area

  • Popular LocationHarbor Bay Ferry Terminal10 min walk
  • Popular LocationBCS Mall4 min drive
  • Popular LocationNagoya Hill Mall7 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)37 min drive

Room options

About this area

Batam

Located in Batam, Swiss-Belhotel Harbour Bay - CHSE Certified is in the business district and near the bay. Maha Vihara Duta Maitreya Buddhist Temple and Barelang Bridge are local landmarks, and travellers looking to shop may want to visit Nagoya Hill Mall and Grand Batam Mall. Spend some time exploring the area's activities, including outlet shopping.
Visit our Batam travel guideOpens in a new window
Map

What's nearby

  • Harbor Bay Ferry Terminal - 10 min walk
  • BCS Mall - 4 min drive
  • Nagoya Hill Mall - 7 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 14 min drive
  • Batam Centre - 19 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive

About this property

Swiss-Belhotel Harbour Bay - CHSE Certified

3.5-star hotel in the business district
You can look forward to a round-trip airport shuttle, a poolside bar and a terrace at Swiss-Belhotel Harbour Bay - CHSE Certified. For some rest and relaxation, visit the sauna. Enjoy Chinese cuisine and al fresco dining at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and limo/town car service
  • A banquet hall, a 24-hour front desk and tour/ticket information
  • Guest reviews speak highly of the location
Room features
All guest rooms at Swiss-Belhotel Harbour Bay - CHSE Certified feature comforts, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the size rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels and DVD players
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • On-site parking options include a carport
  • Free off-site parking within 164 ft
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 5:00 AM–10:00 AM: IDR 160000 for adults and IDR 80000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Chinese Restaurant
  • Lobby Lounge and Bar
  • Swiss Cafe

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height desk
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Guest rating 4+
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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 405000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 150000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
  • Airport shuttle fee: IDR 205000 per vehicle
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 405000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam
Swiss Belhotel Harbour Bay
Swiss Belhotel Harbour Bay CHSE Certified
Swiss-Belhotel Harbour Bay - CHSE Certified Hotel
Swiss-Belhotel Harbour Bay - CHSE Certified Batam
Swiss-Belhotel Harbour Bay - CHSE Certified Hotel Batam

Frequently asked questions

Does Swiss-Belhotel Harbour Bay - CHSE Certified have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at ?

As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from RM 287.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss-Belhotel Harbour Bay - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Harbour Bay - CHSE Certified?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Swiss-Belhotel Harbour Bay - CHSE Certified?

Check-in is from 2:00 PM - anytime.

What time is check-out at Swiss-Belhotel Harbour Bay - CHSE Certified?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Swiss-Belhotel Harbour Bay - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 205000 per vehicle applies.

Where is Swiss-Belhotel Harbour Bay - CHSE Certified located?

Situated near the bay, this hotel is within 1 mile (2 km) of Harbor Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 3 miles (5 km).

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 193 out of 486 reviews
5 - Excellent 40%
Rating 4 - Good. 217 out of 486 reviews
4 - Good 45%
Rating 3 - Okay. 53 out of 486 reviews
3 - Okay 11%
Rating 2 - Poor. 16 out of 486 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 486 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

3/5 Okay

Yasin
Travelled with group
Liked: Staff & service
The surrounding of the hotel did not feel very safe. Also, some stains on the walls in the hotel room caught my eye, making it feel like an old building.
Stayed 1 night in Sep 2022

5/5 Excellent

Chin Loong
Stayed 2 nights in Jun 2022

4/5 Good

Damond
Business traveller
Liked: Cleanliness, staff & service
Good but can be better
Air con not as cold as before. Centralised control aircon cannot be adjusted in the room. Need to request for the mini fridge separately.
Stayed 3 nights in May 2022

4/5 Good

KIAT SIA
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness of bathroom can be improved.
Stayed 2 nights in May 2022

5/5 Excellent

Sjoerd A
Stayed 1 night in May 2022

5/5 Excellent

Shahirwan
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff
Stayed 1 night in Apr 2022

4/5 Good

Syadzwina
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

4/5 Good

Eve, Sg
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel. There's nice massage within the hotel too Peaceful environment...
Stayed 2 nights in Sep 2019

5/5 Excellent

Samsidah, Singapore
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaniness was my priority. And your hotel is very clean. Even the lobby toilet is so clean n nice. Service was very good. Probably could improve on the swimming pool area.
Stayed 2 nights in Dec 2019

5/5 Excellent

Matt, Perth
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the ferry terminal and a short ride to bars and restaurants
Stayed 1 night in Feb 2020