This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
8.4/10 Very good
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432
Explore the area
Harbor Bay Ferry Terminal10 min walk
Nagoya Hill Mall7 min drive
BCS Mall9 min drive
Batam Batu Besar (BTH-Hang Nadim)37 min drive
Room options
About this area
Batam
Located in Batam, Swiss-Belhotel Harbour Bay - CHSE Certified is in the business district and near the bay. Maha Vihara Duta Maitreya Buddhist Temple and Barelang Bridge are local landmarks, and travellers looking to shop may want to visit Nagoya Hill Mall and Grand Batam Mall. Spend some time exploring the area's activities, including outlet shopping.
Maha Vihara Duta Maitreya Buddhist Temple - 14 min drive
Maha Vihara Duta Maitreya Temple - 17 min drive
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 36 min drive
Restaurants
Pounce - 3 min walk
Podok Kuring - 13 min walk
Dju Dju Baru - 16 min walk
Martabak Har - 17 min walk
Taj Indian Cuisine - 20 min walk
About this property
Swiss-Belhotel Harbour Bay - CHSE Certified
3.5-star hotel in the business district
A return airport shuttle, a poolside bar and a terrace are just a few of the amenities provided at Swiss-Belhotel Harbour Bay - CHSE Certified. For some rest and relaxation, visit the sauna. Enjoy Chinese cuisine and al fresco dining at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a cafe and a garden.
You'll also enjoy the following perks during your stay:
An outdoor pool
Free self-parking and extended parking
Buffet breakfast (surcharge), a free shopping centre shuttle and limo/town car service
Wedding services, a lift and meeting rooms
Guest reviews speak highly of the location
Room features
All 179 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the spacious rooms at the property.
Extra amenities include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Rainfall showers, free toiletries and hairdryers
32-inch LCD TVs with cable channels and DVD players
Electric kettles, daily housekeeping and desks
Languages
Chinese (Mandarin), English, Indonesian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free extended parking on site
Wheelchair-accessible parking available
On-site parking options include a carport
Free off-site parking within 164 ft
Street parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Free shopping centre shuttle
Limo/town car service
Food and drink
Buffet breakfast available for a fee weekdays 5:00 AM–10:30 AM: IDR 160000 for adults and IDR 80000 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Chinese Restaurant
Lobby Lounge and Bar
Swiss Cafe
Things to do
Fitness centre
Outdoor pool
Sauna
Spa services
Family friendly
DVD player
Free cots/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Garden
Terrace
Spa
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 405000.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
New Year's Eve (31 December) Gala Dinner per adult: IDR 150000
New Year's Eve (31 December) Gala Dinner per child: IDR 150000
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
Airport shuttle fee: IDR 205000 per vehicle
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 405000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam
Swiss Belhotel Harbour Bay
Swiss Belhotel Harbour Bay CHSE Certified
Swiss-Belhotel Harbour Bay - CHSE Certified Hotel
Swiss-Belhotel Harbour Bay - CHSE Certified Batam
Swiss-Belhotel Harbour Bay - CHSE Certified Hotel Batam
Frequently asked questions
Does Swiss-Belhotel Harbour Bay - CHSE Certified have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.
How much does it cost to stay at ?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at on 1 Feb 2023 start from RM 280.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Swiss-Belhotel Harbour Bay - CHSE Certified pet-friendly?
No, pets are not allowed at this property.
How much is parking at Swiss-Belhotel Harbour Bay - CHSE Certified?
Self-parking and extended parking are free at this property; nearby parking is also free.
What time is check-in at Swiss-Belhotel Harbour Bay - CHSE Certified?
Check-in is from 2:00 PM - anytime.
What time is check-out at Swiss-Belhotel Harbour Bay - CHSE Certified?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Swiss-Belhotel Harbour Bay - CHSE Certified provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 205000 per vehicle applies.
Where is Swiss-Belhotel Harbour Bay - CHSE Certified located?
Situated near the bay, this hotel is within 1 mile (2 km) of Harbor Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 3 miles (5 km).
Swiss-Belhotel Harbour Bay - CHSE Certified Reviews
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Rating 10 - Excellent. 197 out of 491 reviews" "
10 - Excellent
197
" "10 - Excellent 40%
Rating 8 - Good. 218 out of 491 reviews" "
8 - Good
218
" "8 - Good 44%
Rating 6 - Okay. 53 out of 491 reviews" "
6 - Okay
53
" "6 - Okay 11%
Rating 4 - Poor. 16 out of 491 reviews" "
4 - Poor
16
" "4 - Poor 3%
Rating 2 - Terrible. 7 out of 491 reviews" "
2 - Terrible
7
" "2 - Terrible 1%
8.3/10
Cleanliness
8.5/10
Staff & service
7.7/10
Amenities
8.2/10
Property conditions & facilities
7.5/10
Eco-friendliness
Reviews
8/10 Good
Celine
Travelled with family
27 Jan 2023
Liked: Cleanliness, staff & service
Good location near to Harbour bay. Hotel is quite old which needs to be upgrade soon. Breakfast buffet spread need to be improved with more choices.
The surrounding of the hotel did not feel very safe. Also, some stains on the walls in the hotel room caught my eye, making it feel like an old building.