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Reviews

4.4/5 Excellent
396 reviews
Great staff, Great view

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Ria Bintan Golf Club
    19 min drive
  • Airport
    Tanjung Pinang (TNJ)
    58 min drive
  • Popular Location
    Tanjung Pinang Ferry Terminal
    65 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
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    • Sleeps 2
    • 1 King Bed
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    • Sleeps 3
    • 1 King Bed
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About this area

Bintan

Located in Bintan, Banyan Tree Bintan is on the beach. Those looking for an activity can check out Ria Bintan Golf Club, while everyone can enjoy the natural beauty of Pulau Marawang and Lagoi Bay Beach.

Popular Location

What's nearby

  • Ria Bintan Golf Club - 19 min drive
  • Tanjung Pinang Ferry Terminal - 65 min drive

Restaurants

  • Where to eat
  • Treetops – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner.
  • Saffron – Restaurant offering Thai cuisine. Serves dinner.
  • The Cove – Restaurant offering Mediterranean cuisine. Serves lunch and dinner.
  • Beach Pool Bar – Poolside bar. Serves light fare.

About this property

Banyan Tree Bintan

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Banyan Tree Bintan's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 64 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and balconies are standard, as are TVs with cable channels.
Banyan Tree Bintan offers 64 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.
This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Guests can play rounds at the 18-hole golf course. 2 the outdoor swimming pools are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Limited parking spaces
Ferry terminal shuttle (surcharge)

Food and drink

Free continental breakfast available daily 6:30 AM–10:30 AM
3 restaurants and 1 coffee shop/cafe
24-hour room service

Things to do

18 holes of golf
2 outdoor pools
Free bike hire
Full-service spa
Golf driving range
Shopping

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's club (surcharge)
Dry-cleaning service
DVD player
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
Indonesian
Japanese

Business services

1 meeting room
Business centre
Computer station
Conference centre (1453 square feet of space)

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage - hot stone
Massage - swedish
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Ceiling fan
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower

Entertainment

TV channels
DVD player
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

Outdoor space

Balcony

More

In-room massage
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

  • <b>Important notice:</b> The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay.
  • A two-way private car transfer between Bintan ferry terminal and the resort is available. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Guests must notify this property in advance of their anticipated arrival time. please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for IDR 1512500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 1512500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
As per Indonesian government regulations, payments at the property have to be made in IDR either in cash or credit card. The exchange rate applied is the prevailing official bank rate of the day.

We should mention

This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Banyan Tree Bintan Hotel
  • Banyan Tree Bintan
  • Banyan Tree Bintan Bintan Island, Riau Islands
  • Banyan Tree Bintan Hotel Bintan
  • Bintan Banyan Tree
  • Banyan Tree Hotel Bintan
  • Riau Islands
  • Bintan Banyan Tree
  • Banyan Tree Hotel Bintan
  • Banyan Tree Bintan Hotel
  • Banyan Tree Bintan Bintan
  • Banyan Tree Bintan Hotel Bintan
  • Banyan Tree Bintan Bintan Island
4.4

Excellent

5 - Excellent
221
4 - Good
129
3 - Okay
30
2 - Mediocre
12
1 - Poor
4
4.3
Cleanliness
4.7
Service and Staff
4.2
Amenities
4.1
Property condition

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Staff were very slow to respond if they do respond at all. When I arrived at the airport, I was trying to contact the concierge about the shuttle option but no one picked up the phone. I woke up 5 am in the morning to watch sunrise by the beach, but no one was picked up the phone to provide the buggy ride (only means of commute out of the villa). Worst part about the trip was that no one informed us about the monkeys and the food we left out including baby bottles and formula were stolen/ruined by the monkeys. When we called to complain no one apologized or provided any means of compensation for our damage. Bathroom in the villa had a pungent Overall very poorly trained staff with

Stayed 2 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Villa luxurious, beautiful location, staff so hellpful & polite

    Stayed 4 nights in Dec 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Nov 2019

      1/5

        This traveller didn’t leave comments with their review
        Stayed 2 nights in Nov 2019

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