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Banyan Tree Bintan

Photo gallery for Banyan Tree Bintan

Exterior
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, free cots/infant beds, rollaway beds
Minibar, in-room safe, free cots/infant beds, rollaway beds

Overview of Banyan Tree Bintan

UNESCO Sustainable Travel Pledge

Banyan Tree Bintan

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services
Map
Jalan Teluk Berembang, Laguna Bintan, Lagoi, Bintan, Bintan Island, 29155

Explore the area

  • Popular LocationPulau Marawang8 min drive
  • Popular LocationPlaza Lagoi17 min drive
  • Popular LocationLagoi Bay Beach18 min drive
  • AirportTanjung Pinang (TNJ)97 min drive

Room options

About this area

Bintan

Located in Bintan, Banyan Tree Bintan is on the beach. While the natural beauty of Lagoi Bay Beach and Pulau Marawang can be enjoyed by anyone, those looking for an activity can head to Ria Bintan Golf Club. With kayaking, waterskiing and windsurfing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Pulau Marawang - 8 min drive
  • Lagoi Bay Lake - 13 min drive
  • Plaza Lagoi - 17 min drive
  • Lagoi Bay Beach - 18 min drive
  • Ria Bintan Golf Club - 27 min drive

Restaurants

  • Saffron - 3 min walk
  • The Cove - 3 min walk
  • Dino Bistro - 6 min drive
  • Hot Pot Asian Grill - 7 min drive
  • Spice - 7 min drive

About this property

Banyan Tree Bintan

5-star luxury hotel by the ocean
Consider a stay at Banyan Tree Bintan and take advantage of 18 holes of golf, a terrace and shopping on site. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Indulge in a hot stone massage, a body scrub and aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Indonesian cuisine and a poolside location. Free in-room WiFi is available to all guests, along with a cafe and a garden.
You'll also enjoy perks such as:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free bike hire, a ferry terminal shuttle and barbecues
  • Massage treatment rooms, multilingual staff and a porter/bellboy
  • Luggage storage, a gift shop and smoke-free property
  • Guest reviews say good things about the family-friendly amenities, beach locale and overall value
Room features
All 64 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels and DVD players
  • Balconies, fridges and coffee/tea makers

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Ferry terminal shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Treetops
  • Saffron
  • The Cove
  • Beach Pool Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Free bike hire
  • Full-service spa
  • Golf driving range
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1453 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay.
A two-way private car transfer between Bintan ferry terminal and the resort is available.
Guests must notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1512500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: IDR 1512500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Banyan Tree Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Hotel
Banyan Tree Bintan Hotel Bintan
Banyan Tree Bintan Bintan Island, Riau Islands
Banyan Tree Bintan Hotel
Banyan Tree Bintan Bintan
Banyan Tree Bintan Hotel Bintan

Frequently asked questions

Does Banyan Tree Bintan have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at ?

As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at on 28 Feb 2023 start from RM 1,581.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banyan Tree Bintan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Banyan Tree Bintan?

Limited spots are available.

What time is check-in at Banyan Tree Bintan?

Check-in is from 3 PM - midnight.

What time is check-out at Banyan Tree Bintan?

Checkout is at noon.

Where is Banyan Tree Bintan located?

Nestled on the beach, this Bintan hotel is 2 mi (3.2 km) from Lagoi Bay Beach and 2 mi (3.2 km) from Pulau Marawang. Lagoi Bay Lake and Plaza Lagoi are also within 9 miles (15 km).

Can I cancel my reservation for free at Banyan Tree Bintan and receive a full refund?

Yes, Banyan Tree Bintan offers free cancellation on select room rates, because flexibility matters! Please refer to Banyan Tree Bintan cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 413 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 135 out of 413 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 31 out of 413 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 12 out of 413 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 5 out of 413 reviews" "
" "2 - Terrible 1%

8.5/10

Cleanliness

9.3/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!!! Very much appreciated!

10/10 Excellent

Amit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A jewel within a short ferry from Singapore. It’s one of the top class hotel with great views. The restaurants serve excellent food and the hospitality at the hotel is beyond excellence. Spa facilities was like an icing on the cake.

8/10 Good

KIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so kind. I don't understand that you charge the fare from terminal to your hotel.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly from the previous reviews we were apprehensive yet excited to try our first Banyan Tree resort experience. The reviews are somewhat wrong on the property being in a state of decay. Sure the resort is older and in a part of the world that is hard on landscape and structures. We felt totally at ease and massive comfort with unit 308. The units are large, in great shape and extremely clean. There were no issues with bugs or unwelcome guests. The over the top staff are truly amazing to be part of and wanting you to feel comfortable and welcome. The spa experience was outstanding. The Restaurants are all delicious, especially the morning breakfast buffet. Booze is a lavish cost, hit the duty free before you arrive and bring some of your own. We would certainly return if we lived closer, and totally recommend this resort as a lovely couples get away!
Stayed 4 nights in Nov 2022

10/10 Excellent

TSUYOSHI

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

8/10 Good

Angela

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Service was impeccable!! Amazing views as per pictures. Would definitely head back again!
Stayed 1 night in Jul 2022

8/10 Good

Xu

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
room was with smell, which is very much disappointed. I am glad i only stayed for a night.
Stayed 1 night in Jul 2022

10/10 Excellent

Renato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal getaway place if you just want to relax and stay as far as possible from the noise and crowds in the city without sacrificing the quality of accommodation, food, and service.
Stayed 2 nights in May 2022

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class service
Loved the room, the location, and the staff was beyond lovely! Amazing time.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were very slow to respond if they do respond at all. When I arrived at the airport, I was trying to contact the concierge about the shuttle option but no one picked up the phone. I woke up 5 am in the morning to watch sunrise by the beach, but no one was picked up the phone to provide the buggy ride (only means of commute out of the villa). Worst part about the trip was that no one informed us about the monkeys and the food we left out including baby bottles and formula were stolen/ruined by the monkeys. When we called to complain no one apologized or provided any means of compensation for our damage. Bathroom in the villa had a pungent Overall very poorly trained staff with
Stayed 2 nights in Jan 2020