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Overview of Banyan Tree Bintan

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2 outdoor pools, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers

4.4/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPlaza Lagoi16 min drive
    Popular LocationBanyan Tree Temple63 min drive
    AirportTanjung Pinang (TNJ)95 min drive
    Popular LocationTanjung Pinang Ferry Terminal107 min drive

Choose dates to view prices

  • Rainforest Seaview Villa

    4.6/5 guest room rating

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsRainforest Seaview Villa
  • Rainforest Oceanfront Villa

    4.5/5 guest room rating

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRainforest Oceanfront Villa
  • Oceanview Infinity Pool Villa – Two Bedroom

    4.7/5 guest room rating

    Room amenities

    • 400 sq m
    • Ocean view
    • Sleeps 6
    • 1 King Bed
    More detailsOceanview Infinity Pool Villa – Two Bedroom
  • Ocean Villa on the Rock

    4.6/5 guest room rating

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsOcean Villa on the Rock

About this area

Bintan

Located in Bintan, Banyan Tree Bintan is on the beach. While the natural beauty of Lagoi Bay Beach and Pulau Marawang can be enjoyed by anyone, those looking for an activity can head to Ria Bintan Golf Club. With kayaking, waterskiing and windsurfing nearby, you'll find plenty of adventures in the water.
Visit our Bintan travel guide
Popular Location

What's nearby

  • Plaza Lagoi - 16 min drive
  • Banyan Tree Temple - 63 min drive
  • Santa Maria Cave - 65 min drive
  • Trikora Beach - 80 min drive
  • Tanjung Pinang Ferry Terminal - 107 min drive

Restaurants

  • Where to eat
  • Treetops – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner.
  • Saffron – Restaurant offering Thai cuisine. Serves dinner.
  • The Cove – Restaurant offering Mediterranean cuisine. Serves lunch and dinner.
  • Beach Pool Bar – Poolside bar. Serves light fare.

About this property

Banyan Tree Bintan

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Banyan Tree Bintan's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 64 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and balconies are standard, as are TVs with cable channels.
Banyan Tree Bintan offers 64 forms of accommodation with DVD players and minibars. Rooms open to balconies. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can play rounds at the 18-hole golf course. 2 the outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Ferry terminal shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Free bike hire
  • Full-service spa
  • Golf driving range
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Indonesian
  • Japanese
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre (1453 square feet of space)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay.
A two-way private car transfer between Bintan ferry terminal and the resort is available.
Guests must notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 1512500.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 1512500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
As per Indonesian government regulations, payments at the property have to be made in IDR either in cash or credit card. The exchange rate applied is the prevailing official bank rate of the day.

We should mention

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Banyan Tree Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Hotel
Banyan Tree Bintan Hotel Bintan
Banyan Tree Bintan Bintan Island, Riau Islands
Banyan Tree Bintan Hotel
Banyan Tree Bintan Bintan
Banyan Tree Bintan Hotel Bintan

Frequently asked questions

Can I cancel my reservation for free at Banyan Tree Bintan and receive a full refund?
Yes, Banyan Tree Bintan offers free cancellation on select room rates, because flexibility matters! Please refer to Banyan Tree Bintan cancellation policy on our site for more details about any exclusions or requirements.
Does Banyan Tree Bintan have a pool?
Yes, this property has 2 outdoor pools.
Is Banyan Tree Bintan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Banyan Tree Bintan?
Limited spots are available.
What time is check-in at Banyan Tree Bintan?
Check-in is from 3 PM - midnight.
What time is check-out at Banyan Tree Bintan?
Checkout is at noon.
Where is Banyan Tree Bintan located?
Nestled on the beach, this Bintan hotel is 1.7 mi (2.8 km) from Lagoi Bay Beach and 2 mi (3.2 km) from Pulau Marawang. Lagoi Bay Lake and Plaza Lagoi are also within 9 miles (15 km).
4.4
Excellent
5 - Excellent
225
4 - Good
131
3 - Okay
31
2 - Poor
12
1 - Terrible
5

4.3/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class service
Loved the room, the location, and the staff was beyond lovely! Amazing time.
Stayed 1 night in Mar 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Staff were very slow to respond if they do respond at all. When I arrived at the airport, I was trying to contact the concierge about the shuttle option but no one picked up the phone. I woke up 5 am in the morning to watch sunrise by the beach, but no one was picked up the phone to provide the buggy ride (only means of commute out of the villa). Worst part about the trip was that no one informed us about the monkeys and the food we left out including baby bottles and formula were stolen/ruined by the monkeys. When we called to complain no one apologized or provided any means of compensation for our damage. Bathroom in the villa had a pungent Overall very poorly trained staff with
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa luxurious, beautiful location, staff so hellpful & polite
Stayed 4 nights in Dec 2019

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities
Amazing and Wet Stay
Great hospitality and amazing stay. The only issue is the hot water in the bathroom was limited and could not fill up the bathtub
Stayed 1 night in Dec 2019

3/5 Okay

Happy face iconLiked: Room comfort
Sad face IconDisliked: Property conditions & facilities
Below expectations
Nice development and nice staff but the hotel is in need of extensive renovation
Stayed 2 nights in Nov 2019
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