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"The room was lovely and the staff were all very friendly and helpful! "

"Great location within walking distance from the Train and Bus Stations. Also, very close to Roman Baths and the Thermo-Spa"

"Spacious room comfortable bed and staff were really lovely and helpful. The hotel is in a perfect place for exploring Bristol"

"The room was clean and felt spacious, even with a cot in there. The staff were friendly upon arrival. Ate dinner in the hotel and it had a nice relaxed atmosphere, food was tasty and reasonably priced considering the hotels location to the airport."

"Great stay. City centre venue. Great bar and dining area. Comfy room."

"Just what was needed. Great location. Easy check in. Room spotless. "

"The reception staff were absolutely wonderful, couldn’t do enough for us, made us feel really welcome and special – giving her time freely"

"Room was spotless and well equipped. Staff were friendly and very helpful. Good quality breakfast."

"I booked a stay at The Gainsborough Bath Spa as a Christmas present for my partner, who had never been to Bath before. Wanting to make the gift extra special, I emailed ahead to request a complimentary upgrade. Having stayed here previously, I was delighted when the team kindly accommodated us—it set the tone for what turned out to be a truly memorable experience. From the moment we arrived, the service was impeccable. Every single member of staff went out of their way to be helpful, creating an atmosphere of genuine hospitality that made us feel completely at ease. One of the highlights was receiving all-time access to the pool. This was such a treat, especially as The Gainsborough is the only hotel in the UK to offer natural thermal baths. Being able to enjoy them whenever we wished added a magical touch to our stay and made the experience feel truly unique. Overall, The Gainsborough Bath Spa exceeded all expectations. Thoughtful touches, outstanding service, and the rare luxury of natural thermal waters made this Christmas gift unforgettable. I would wholeheartedly recommend it to anyone looking for a special getaway in Bath. "