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"Staff very friendly and helpful, shuttle bus available ride to station, good Japanese breakfast available 👍"

"It was a great experience! We stayed for just one night, as a transition from Kyoto to Tokyo. Although it was rainy, cold and Mt Fuji was not visible, it was the best place to stay. The welcoming staff at the reception, they take care of luggage immediately for you. You get a tour of the hotel by one of the staff which explains you all the itinerary of events and get you to you room. Our room was a traditional room with a hot spring looking at Mt Fuji (which unfortunately was not visible), tatami floor, traditional beds and all :) Then we got to wear a kimono, get a tea on the beautiful tea house surrounded by the cutest garden; we got a private traditional lunch, i got to experience also the hot springs at the rooftop. The buffet breakfast is extensive and delicious, plus the souvenir shop had great prices and lots of items. A perfect cozy and resting day. My score deduction is only for some upgrades that are needed but it is my only comment. The next day we checked out and we got the hotel offers a free shuttle until noon to the bus station. Here we stored our luggage easily and got to spend the rest of the afternoon in town and got to see Mt Fuji."

"Great efficient hotel. The staff was warm, welcoming and very helpful. Breakfast was a good presentation and tasty. Amazing views of Mt Fuji right from the room. Room has good air conditioning. Plenty of parking spaces. The hotel shows sign of aging and needs some upkeep; like peeling wall paper and dated/worn furniture. The futon was quite thin, not a very comfortable sleep. Despite this I left happy with my decision to stay overall and had an amazing visit. Cheers to the staff and their hospitality!"

"Spa was very relaxing"

"The resort is kept in pristine condition, staffs are extremely friendly. The room was well stocked with complimentary water, toiletries, and slippers. Cleanliness through the room to the entire facility is top notch. We thoroughly enjoyed our stay "

"Room is clean, breakfast is great and the view is excellent, my kids love and enjoy the stay. Thank you!"

"One of the highlights to my Japan trip. The staff were attentive and friendly. "

"Overall, an amazing stay! You have your own private bath and the staff are accommodating. It’s the perfect place to rest and recharge. My only complaint is that the beds are a bit stiff (which some people might prefer!)"

"Great breakfast. Different options in building A and building B. Suitable for different preferences. One of the best breakfast amongst Japanese hotels 🏨 😋 "