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"Great service and amenity "

"very goooooood"

"The experience of our stay was AMAZING it is the high light of our trip to japan recommend staying there. the resort is modern and luxurious. the staff are kind and welcoming the service and hospitality was exceptional . room (lodge) size is big with view of mount fuji. the facilities areas (cloud area) is lovely and cozy with bonfire and indoor fireplace we enjoyed hanging out there. the resort offered various activities that i recommend booking in advance (pizza making, hiking, canoe, electric bike and other activities) we also booked breakfast box that is in room breakfast recommend booking it in advance. and we had dinner in there restaurant (La carte) which was lovely. we will stay again for our next japan trip."

"very clean and wide room, kind staffs, and clean and healthy bathroom"

"Best stay ever with the hot spring, view of Fuji, food and service. We can't wait for going back and have recommended friends and family for this hotel."

"Nice clean hotel with onsen overlooking Mt Fuji"

"Amazing view, great service !!!"

"The staff very nice and helpful "

"Great service from the staff and amazing meals that were prepared by the hotel. Also recommend booking the private onsen (with clear Mt Fuji views) makes the stay unforgettable!"