Niagara Regional Municipality Hotels with Airport Shuttle

"Well run property"

"Clean rooms but loud and noisy. Staff seemed friendly but ineffective. Too many teens roaming the halls at night, setting off alarms late into the night waking my kids. Staff kept saying they would fix it, took more than an hour for the alarm to stop. Didn’t help that we were put right beside the elevators and heard the beeping of people getting on and off the elevator either. Also can hear delivery or garbage trucks backing up at 5:30am then again at 6am. Staff seemed unaware. Not relaxing but location is pretty good for kids. But sleep was a disaster so it didn’t really make the trip worth it. "

"From check-in to check out, our experience was exceptional! We highly recommend staying at this hotel. "

"Incredible room and spa facilities"

"I love this place. The location is ideal and the rooms are perfect, but the best party is the friendly staff from William to Sandy to Kim and other staff I have not gotten to know yet. They always greet with a smile and make suggestions on where to eat and seem to love their job. I highly recommend this hotel!! See everyone soon. "

"Great location "

"Resort is a bit dated, but did seem clean. Staff were great, however the arcade and water park were pretty small."

"Excellent staff. Check in was efficient. The hotel is in an amazing location, with the falls right there. The hotel was worn with few amenities. The carpet in the hallways is very worn and needs a good cleaning. There was debris on the floor outside our room and after a 4 day stay, it was still there. Bottom line, great location but needs some "

"We have been coming here for a number of years when we visit one of our favourite places, Niagara Falls. Hotel is undergoing renovations, which we weren't aware of when we booked. Several elevators out of service, gift shop gone, many other areas of the hotel in mid-reno, construction noise, etc. staff are fantastic, as always, the view is superb (we always get a room with a view of both Falls), especially at night, the late afternoon social and included breakfast are both great. Look forward to the reno being done and hotel back to its usual high standards on our next visit !"