Cari Hotel di Jamaica

"It appears that after Hurricane Melissa Jamaican resorts hired the best marketing team with top quality cameras to attract tourists. The food was mid, the amenities were acceptable to an extent and my room looked nothing like the photos. Culturally, the staff that I encountered were rude and seemed to not understand that without tourists they would not be employed. Getting assistance from most staff appeared to take an act of Congress. In contrast, there were staff that were accommodating...

"Beautiful"

"I rarely leave a negative review but this hotel did NOT meet any of the expectations. For a hotel that isn’t even 10 years old it’s disgusting. Upon check in the lobby smelled like a garbage disposal. We got the swim up room which at first I was happy with but when the bell hop brought us into the room and the door opened I was like “what the hell is that smell”! Anyways I looked around the room and bathroom thinking that housekeeping must have missed something because of how nasty and dirty...

"Place need rehab and repairs. Better food"

"RIU AQUARELLE is a beautiful hotel. My entire stay was amazing! I will be back"

"Great resort with multiple things to do there. All the food options was amazing and the scenery was beautiful"

"Everything was good except that l could not use the app to order room service."

"I stayed there many moons ago when it was brand new and it was very nice. I went there about 10 years ago and it was very rundown. My most recent stay was very nice. The place was upgraded and it looked very nice and very modern. The staff was pretty nice. The only thing I didn’t like was check-in was at 3pm and my room wasn’t ready until 5:45 PM. Also, I had a problem with my toilet where it wasn’t flushing and I called and it took like 40 minutes for somebody to show up."

"This place is outdated. The ceiling was falling in everywhere. They barely had places open to eat throughout the day. It was to just ok food with cheap liquor. I expected more for what they cost compared to other all inclusive I have stayed at."

"Will be back!"

"Very friendly staff excellent service and the food was so good highly recommended."

"Beautiful resort right by the beach! Definitely would come again!"

"When we booked our trip 6 restaurants were listed on the website. When we arrived only 3 were open due to property being remodeled. We wouldn’t have booked if known in advance. The property had many pool lights hanging in the water and multiple locations with exposed wires near pool area. Staff was fantastic but hotel is in bad shape."

"The staff were amazing. Everyone was sweet and went above and beyond. They knew it was my birthday and they made it amazing!!! I have been there three times now and looking forward to my next stay."

"The property and the staff was phenomenal, what I didn't like is the fact that when I booked I was told I'd get a certain amount in US dollars to spend at the resort but when I got there and asked about it they barely explained and told me it's coupons for different stuff but never explained how I would get them or what I needed to do to get them. This was misleading and I was under the impression that I could use the funds on whatever I wanted to."

"The staff was amazing and attentive. The property needs some TLC. More attention to detail with cleaning. Food was good. The menu description needs to match the food provided."

"Several staff members were rude to us. Food selection and quality was awful. They were constantly out of EVERYTHING. Half of the nights they didn’t have any ice cream by 7pm (after dinner). Our room could have been cleaner. Only thing we really enjoyed was the pool."

"Here’s a polished review you can post: We recently stayed at the Riu Palace Jamaica in Montego Bay. Overall, our stay was nice, and the staff was generally friendly and accommodating. One thing that was disappointing was that when we booked, it was advertised that we would have access to the two neighboring Riu properties. However, upon arrival, we learned that there were limitations on what areas and amenities we could actually use. This was not clearly communicated beforehand and was a bit...

"Variety of food and the workers"

"Beautiful property and the ocean front rooms are amazing! Would have given a perfect score but it took days to get towels which was the one annoying thing. We would definitely return."