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"Overall the staff was good, with a few stand outs being great. However, my stay was not entirely pleasant, TV did not work and was not fixed as promised. Even though there is an abundance of workers, most didn't seem to know what was going on. Breakfast was good and the grounds are kept but that too causes you to endure excessive noise ALL day long! Also housekeepers are intrusive and rude, one lady was really nice. I would not stay here again or recommend anyone else do so."

"Everything was great. The service was excellent. Always had a variety of food options "

"Had an awesome stay. Staff was very attentive and took care of our needs. "

"After researching online and reading tons of reviews for many hotels, resorts, and bnb's in and around Ocho Rios, we booked a 6-night stay at Sand and Tan, and I'm so incredibly glad we did! Breakdown: What the other reviews got RIGHT: This hotel is right on the beach and has all of the basics. Our room was exactly as advertised and clean. Basic housekeeping was included. Small fridge, microwave, AC that worked great, WIFI that had no issues, hair dryer, safe, and an ironing board. Nothing too fancy- just the basic amenities I believe most would expect. Breakfast was included- and it was great! Eggs any way, bacon, sausage, waffles, and more! The restaurant menu was more or less identical to what they have on their website- a mixture of Greek, Jamaican, and American dishes, about $20-$25 per plate. We ate there at least once a day and were very happy with the food. The staff was fine. Most were friendly; some were busy at times, but none were rude or unwelcoming. They do offer day passes for beach and bar access, so on days when there is a cruise ship in port, they get busy for a while, and on weekends- specifically Friday evening and all day Saturday- they are swamped with people who buy the day passes. During these times, it was harder to get service. The beach and river were incredible. Gorgeous. And all of the rooms have a view. For us, it was worth not having super fancy all-inclusiveness to be steps from the beach! Note: have to Uber into the city. "

"Our room was okay,the doors are old fashion,but I feel safe anyway,there was always security presence.AC work,hot water was there.the office staff was friendly.and the beach and other attractions was right across the street.it was worth the price.and I enjoyed my stay.thank you guys for everything."

"First and foremost I just want to say if you aren’t booking with Expedia, you need to start! My stay at Moon Palace was such a pleasure! From the cleanliness of the room/resort all the way to the staff! Everybody was extremely helpful and kind. Huge thanks to Expedia for the complimentary room upgrade and the sweet surprise in my room! The view of the ocean from my balcony room was absolutely stunning. I would definitely recommend anybody visiting Jamaica to stay at the Moon Palace. Thank you for such a lovely experience!"

"The restaurant staff was extremely excellent especially the lady Tishaya and Shantol thank u guys so much for the hospitality and great service.And the rest of the staff was great also "

"The airport shuttle was straightforward and the driver was welcoming. "

"The breakfast menu was limited - the room was clean but did not have soap or lotion. We had to use shampoo to take a shower. "