6/10 Boleh diterima
Anita Maria
Mengembara bersama kumpulan
19 Okt 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall, our experience was good. The hotel staff was superb! The cleaning service initially was lacking until I received a courtesy call and complained how our rooms weren’t being cleaned until after 5:00 PM when we were coming back from the pool. Once the complaint was made, the service was impeccable thereafter. One major complaint I will say I was very disappointed in was the lack of reservations we could make for dinner. We tried making reservations days before we even arrived at the property and everything was booked up. We had to eat at the buffet for the most of the time which was on repeat, so the food choices were the same daily and boring. After repeatedly checking in with the concierge, we were able to gain three reservations at the restaurants, And they were MUCH better than the buffet. I was slightly disappointed in the beach as there wasn’t much in the way of swimming outward to the open sea as it was blocked in by a rock wall. The depth of the water that was swimmable was very shallow. So we spent most of the time at the pool and the swim up bar, (which was amazing). It was a nice experience, but I don’t think I would come back to the same resort next time.
Anita Maria
Menginap 7 malam pada Okt 2025
