Cari Hotel di Hamakua

"The four seasons hotel hualalai is the best service."

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"Such a beautiful place to stay! Walking into the hotel and seeing the blue Pacific Ocean right in front of you was breathtaking. The hotel had gorgeous gardens all around the property. We enjoyed the complimentary snorkel equipment on the final day. The room service twice a day will definitely spoil you!"

"I can’t say enough about what a beautiful resort this is. Worth every penny. Excellent staff. Gorgeous gardens. We took daily walks. The scenery was amazing. The staff were always helpful and friendly. We are All Accor members. We took the bikes out and around the area. This hotel is truly a class act!"

"リノベーション後の部屋で使い易い バスタブないのが残念"

"The property was very convenient for shopping and eating."

"Slept, had breakfast and left didn’t use amenities."

"Very clean and provided all the essentials "

"Mauna Kea is the best experience on the big island."

"Love this place Super clean and quiet Beautiful property "

"The condo was spacious for a family of 5. The kitchen contained everything you need to prepare any type of meal including the added benefit of some spices, seasonings, and plenty of pots and pans. The master bed was extremely soft such that it was almost impossible not to get sucked into it. Master bathroom was huge with 2 sinks, a large, jetted tub, and a very large shower. Decor of the condo was not pleasant with fake plants, plaid curtains, and a dated island theme. That said, my family was...

"It took us 3 hours driving back and forth to get to our property. Our host did not give us clear instructions on our apartment. We’ve been driving from back and forth looking for the correct apartment. We’ve been directed to an occupied apartment as well. The communication was horrible! It was a bad experience. "