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"Sadly our bed (two singles combined) was in need of replacement as it was too soft and springy (we could feel the springs and the beds dipped in the middle. The toilet cistern dripped all night. There was nowhere to hang our bathroom towels - it needed a hook or two in the bathroom for this. I did report these issues calmly to the manager in the morning and she replied that no one else had reported these issues before! The breakfast was nice but we were surprised to only be given half a muffin with one egg - normally eggs Benedict comes with two muffin halves and two eggs. It was tasty though. The hotel was spotless and I complimented one of the housemaids when I saw her in the morning and she was grateful for the positive comment. Location is good, short walk to the centre of Boughton on the Water. I don’t normally complain when I stay anywhere but I was disappointed overall, which was a surprise to me as I had read great reviews."

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"Lovely clean room. The only criticism is the bathroom. It was lovely & clean but not very practical for someone who doesn't want a bath or sit down shower. Also the tempered glass doors were not practical. I dont think even your partner wants to see what you are doing in the bathroom! No privacy. The staff were excellent. "

"Excellent location, staff were friendly and helpful, beds were very comfortable. Dinner in the restaurant was ok. The steak was very over cooked and was like a frisbee. The duck was tough, the triple cooked chips were hot and delicious. The breakfast menu had a great selection and was very good."

"Easy parking. Nice walk into town. Clean hotel snd room 👌 "

"My room, 18 smelled very funky, not sure what the smell was from."

"Very nice stay, great choice for breakfasts, one of the best I've seen, would definitely go again."

"Lovely breakfast and very friendly receptionists"

"We had a lovely stay, the hotel is great and the staff are so kind and welcoming. Would definitely return :) "