Doubletree by Hilton Cheltenham

4.0 star property
Upscale hotel with full-service spa and fitness centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Doubletree by Hilton Cheltenham

Photo gallery for Doubletree by Hilton Cheltenham

Front of property – evening/night
Terrace/patio
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Serves breakfast, lunch and dinner
Reception

Overview of Doubletree by Hilton Cheltenham

7.8

Good

Popular amenities

  • Spa
  • Hot tub
  • Pool
  • Breakfast available
  • Pet-friendly
The price is RM 314
Price available on 21/04/2024

Check out the area

Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • Popular LocationThe Royal Hotel- the Frontline Charlton Kings12 min walk
  • Popular LocationCheltenham Spa Station14 min drive
  • Popular LocationGloucester Station29 min drive
  • Popular LocationAshchurch for Tewkesbury Station31 min drive
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Room options

Deluxe Room, 1 Double Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Accessible, Non Smoking

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Manor House Suite)

cleanliness

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Non Smoking (Cosy)

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Single Beds, Non Smoking

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 2 Single Beds, Non Smoking

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 Queen Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Ceiling fan
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 1 Queen Bed

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Ceiling fan
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cheltenham

Located in Cheltenham, Doubletree by Hilton Cheltenham is next to a golf course and near a train station. Cleeve Hill Golf Club and Gloucester Ski and Snowboard Centre are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Walks With Hawks and Cerney House Gardens. JDR Karting and St Oswald's Priory are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Cheltenham Town Hall - 5 min drive
  • University of Gloucestershire - 5 min drive
  • Everyman Theatre - 5 min drive
  • The Promenade - 5 min drive
  • Cheltenham Racecourse - 8 min drive

Getting around

  • Cheltenham Spa Station - 12 min drive
  • Bristol International Airport (BRS) - 78 min drive

Restaurants

  • Somerset Arms - 5 min drive
  • Burger Star - 5 min drive
  • Blue Spa Cafe - 4 min drive
  • Five All's - 5 min drive
  • Norwood Arms - 5 min drive

About this property

Doubletree by Hilton Cheltenham

Upscale hotel next to a golf course
At Doubletree by Hilton Cheltenham, you can look forward to 18 holes of golf, a terrace and a garden. Indulge in a facial, a massage and a manicure/pedicure at BEAUTY AT CHELTENHAM, the on-site spa. The on-site international cuisine restaurant, Lake 52, features garden views. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, a bar and conference space. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and a sauna.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), bike hire and express check-out
  • A 24-hour front desk, concierge services and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 148 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lake 52
  • Lilleybrook Bar

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15, per pet, per night, plus a deposit of GBP 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lb per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham Hotel
Doubletree by Hilton Cheltenham Cheltenham
Doubletree by Hilton Cheltenham Hotel Cheltenham

Frequently asked questions

Does Doubletree by Hilton Cheltenham have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Doubletree by Hilton Cheltenham?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Cheltenham on 21 Apr 2024 start from RM 314.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Doubletree by Hilton Cheltenham pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 75 lb per pet. There's a deposit of GBP 15.00 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Doubletree by Hilton Cheltenham?

Self-parking is free at this property.

What time is check-in at Doubletree by Hilton Cheltenham?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Doubletree by Hilton Cheltenham?

Checkout is at noon. Late checkout is available for GBP 30 (subject to availability).

Where is Doubletree by Hilton Cheltenham located?

Situated in Cheltenham, this spa hotel is within 3 miles (5 km) of Walks With Hawks, Cheltenham General Hospital and Imperial Gardens. Cheltenham Playhouse and University of Gloucestershire are also within 3 miles (5 km).

Doubletree by Hilton Cheltenham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 1003 reviews" "
Rating 8 - Good. 378 out of 1003 reviews" "
Rating 6 - Okay. 166 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Viveka

Disliked: Staff & service
Manager was unhelpful. Staff disorganised Would not recommend this place
Stayed 2 nights in Mar 2024

6/10 Okay

Charis S

Business traveller
Liked: Staff & service
The hotel was a little worn but still comfortable. Stains on sheets and carpet. Disappointed that the pool was closed one day but when it was open it was good. Staff were very kind and helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Mayuresh

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Dec 2023

8/10 Good

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Cobwebs in room, bathroom fan did not work, lightbulb in standard lamp did not work, limited toiletries. Cobwebs , bulb and fan reported to reception, no interest, nothing done . Would not stay again.
Stayed 2 nights in Feb 2024

6/10 Okay

Andre-Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The gym was actually terrible, however the spa was lovely. The bedroom was okay but the usb charger by the bed did not work so charging my phone overnight was a big issue, no plug by the bed. The staff were so helpful! The food was brilliant, breakfast and dinner.
Stayed 2 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that I was unable to eat in the restaurant on the night of my stay as it had been entirely booked out to a convention of visiting trainee clergy. I was given no warning that the restaurant would be closed to me either at the time of booking nor at any time prior to my arrival. At 2 minutes past 6 (I.E. immediately after the restaurant's advertised opening time) I arrived in the restaurant, keenly looking forward to enjoying a 'Wild Mushroom and Truffle Risotto' only to be told that it was closed to me as it had been booked from 6:15 until 9:00pm and that I could neither eat before, nor after the block booking. This is unsatisfactory as, had I known beforehand, I would have made alternative plans. A pizza in the bar, although decent enough, was scant substitute for my eagerly anticipated, and doubtless delicious, risotto. Finally, there were no signs posted anywhere within the hotel warning of the restaurant's closure/unavailability.
Stayed 1 night in Feb 2024

4/10 Poor

James

Business traveller
Disliked: Property conditions & facilities
Some of the staff were nice. But my room which was a very long walk from reception never opened resulting in a return journey at least once a day to get my card reset. There was no wifi in the room and the damp was bad in the bathroom. Eventually I changed rooms as there was a loud vibrating noise coming through the wall and the second room was better albeit the keycard still never worked. I also had fuel stolen from my car during the first night. Clearly this isn't the hotels fault but after raising it with them I never heard anything back

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

David

Business traveller
Liked: Staff & service, amenities
Hotel is looking tired and some of the facilities badly need updated. Staff were all excellent.
Stayed 2 nights in Jan 2024