Hotel murah di Cheltenham

"Breakfast very poor both days Closed the outside seating area (30d) and restaurant for a private party,they should think about the people staying in hotel o they did not. Check out,come down stairs to reception you could not move for people and also outside on pavement. + Room was excellent plus the Bar staff was excellent."

"The rooms were fine, but it’s more a bar and nightclub than a boutique hotel. After making the booking they sent a message informing us about the late night music which was not advertised in the description. I asked to cancel but they refused, and said they would allocate a quiet room instead. When we arrived they had downgraded the room type (no bath included as promised) and did not offer to alter the price."

"Great staff and customer service, rooms nice and clean but air con was not brilliant and the sinks in the room would not put out cold water for more than 5 seconds and kept flowing extremely hot. Apart from that it was a nice stay"

"The experience was absolutely amazing. The food was great, the staff was super helpful and available at all times. We cannot wait to return!"

"Room was very clean however very compact and narrow for a family of 4. Hotel was very clean and staff were very helpful and great to work with. Breakfast was very good! Only issue was that I misread that the pool was not onsite and was only accessed via a local shared pool in another area of the town. Parking was not included and was in a multistory next door with a subsidized rate."

"Pool and spa area were good. Not the hotels fault but we visited during the heatwave and the second floor room was unbearably hot, the window barely opened and the fans were ineffective"

"Clean rooms, Very good staff"

"Beautiful, historic building, with lovely, tastefully decorated rooms. The staff were very helpful. Good breakfast was included in the room price. We were there during a heatwave and the room stayed uncomfortably warm all night, but I do not fault the hotel for this. Would definitely stay again, though perhaps not in midsummer. 😄"

"Great rooms right in town centre with lovely Korean restaurant next door. Superb air con in hot weather too!"

"The character, history, and old world charm was superb. We would have enjoyed more time here. Thank you."

"Lovely large room. Nothing to much trouble and a great breakfast"

"Major staffing issue in kitchen and hospitality - we waited 40 mins for a sharer and starter on Saturday night, then it all came together. Another table of 6 waited 1 hr 40 mins for one salad to arrive! Salmon dish was tiny and overcooked. Sent it back. The waiter Omar was brilliant at service recovery and very apologetic - hats off to him. Breakfast was pretty poor too - only one coffee machine for hundreds of guests, food took ages to be replenished and tables not cleared. Staff on reception...

"Hotel is in a great location, opposite the park. It is very stylishly decorated and the breakfast was great. The downside was that it was during the hot weather and the room was extremely hot, even though there was a fan in it. The windows only opened a little, probably due to safety reasons. It was nicely decorated and the bed was comfortable. Parking was quite a way down the road, but we were given a pass, so not charged. The garden was nice to have an evening drink."

"Very helpful host, easy parking. 10 mins walk."

"UNABLE TO CLIMB THE STAIRS WITH LUGGAGE AND NEEDED UPDATING"

"The room I booked wasant the room I was given it shown a massive room in the pics when got there had a tiny actic room"

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...