Cheshire Hotels with Entertainment

"We had a suite which was miles from reception up and down stairs plus the signage was poor and confusing. Reception had a care less attitude when I overheard another guest explaining their issue. Equally they didn’t care that someone had been smoking in our room and cigarette ash was on the carpet and the window frame. The bed throw was disgusting and not to be explicit I’ll leave it at that. "

"The location of this hotel is excellent, at first sight it appears fantastic but it is a little tired. The member of staff who greeted us was a little abrupt which took me a little bit by surprise, when I asked about and whether I needed to book she said yes, but there isn’t many slots left. That felt a little odd as our room included breakfast, we did book breakfast, she then asked if we had stayed before, we hadn’t, so she explained about how to get to the spa. Our room was a little tired but clean and large. The shower/water in this hotel is extremely hot so I would say be a bit careful. In the morning we went down to breakfast, it was buffet style and ok, plenty of seating. The staff were lovely and friendly, couldn’t be more helpful. The spa is basic but nice if you want a quick swim, sauna and steam, then perfect. Overall an ok stay for the money we paid for the centre of Chester."

"Beautiful setting with good parking. Mattress was far too firm and unfortunately ruined what was otherwise a nice peaceful nights sleep. On check out the staff advised that they would have provided extra bedding had we contacted them. So perhaps any subsequent stay would be more comfortable. "

"Fast check in on arrival. Friendly staff. We stayed in a Queen room bed and breakfast. On entering The room was cosy and tidy. Black hair on top of the duvet. Linen did look clean and fresh though. Bathroom tidy some black on grout by the shower. Apart from that was a decent room. Breakfast plenty of choice with helpful staff. Would give it a 8 out of 10. Great location for all local amenities."

"Great location right next to the station and an easy walk into the city centre. The ground floor has been nicely refurbished and makes a good first impression. Some investment has clearly gone into the rooms too (new taps etc.), but they don’t feel finished to the same standard. The bathroom in particular felt a little tired – the silicone around the shower was messy and old, the toilet didn’t flush easily, and the extractor fan was very loud. Overall a good stay in a great location, but the rooms could benefit from a bit more attention to detail."

"Food and drink expensive. Traffic noise."

"Nice SPA hotel Highly recommended "

"Had a very relaxing time, really comfortable bed, nice mini bar, excellent food and drinks and the staff could not have been more helpfull."

"Friendly staff very pleasant and went the extra mile with our room. We had a suite which was very nice and very convenient for all the town has to offer "