Search Inns in Chester

"Overall great. Just a few issues with service especially when you arrive to check in, and all you want to do is get it done efficiently with your family in tow. So when a guest arrives, please great them. Don’t wait for them to wonder what to do next; so I guessed that the newly installed tablet maybe for me to you use, considering I had been ignored. (No other guests). Standing, there, knowing I am there, not acknowledging or asking if I need any assistance. Not a good look. Otherwise one other issue. Couldn’t get booked into the gastro pub, as it was somehow full, even though maybe at most visibly 40% occupied. I guess not enough staff to provide quality service. However I was able to get into the a la carte restaurant and it was fantastic. Well done. The room was a real highlight, wonderfully spacious, clean and with character. Funny thing though was the faucet for the sink, which was so low, I couldn’t get water in the room supplied kettle. Would stay again, just please, first impressions count; make an effort there. Thx"

"Nice tidy clean room Warm welcome Very good breakfast Ideally situated for town centre "

"Great central hotel. "

"Nice stop over for a night "

"Nice rooms, friendly staff that couldnt do enough for you, the breakfast was good, pleasant stay in a comfortabke environment"

"Great welcome from staff, lovely clean room and great location. "

"Our favourite hotel when staying in Chester for all the reasons we’ve highlighted. Lovely staff, very welcoming, friendly, professional and helpful - nothing is too much trouble! We will see you again soon - thank you all!"

"Great place to stay anytime your in Chester very good for a race weekend loved this hotel "

"The Grosvenor room was beautiful. The reception staff extremely helpful. All other staff were friendly, polite and helpful "