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The Chester Grosvenor

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

The Chester Grosvenor offers a luxurious retreat with continental breakfast and a coffee shop. Guests can relax at the Grosvenor Spa, browse the library, or dine at two restaurants. Its central location and attentive staff make exploring effortless.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is RM783
RM940 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Map
Eastgate Street, Chester, England, CH1 1LT

What's nearby

  • Chester Cathedral - 2 min walk - 0.2 km
  • Chester Town Hall - 3 min walk - 0.3 km
  • Chester City Walls - 6 min walk - 0.6 km
  • Chester Racecourse - 10 min walk - 0.9 km
  • University of Chester - 12 min walk - 1.1 km

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Ristorante Sergio - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Chester Grosvenor

Luxury boutique hotel near Chester City Walls
Close to Chester Racecourse, The Chester Grosvenor provides free continental breakfast, a coffee shop/cafe and a library. Indulge in a body treatment, a body scrub and a manicure/pedicure at Grosvenor Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and a Michelin star rated meal. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, valet parking (surcharge) and express check-out
  • Express check-in, a lift and tour/ticket information
  • Massage treatment rooms, luggage storage and a porter/bellboy
  • Guest reviews give top marks for the breakfast, central location and helpful staff
Room features
All 80 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the overall comfort, size rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • LED TVs with premium channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

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Breakfast, lunch and dinner served

Hotel Indigo Chester by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,002 reviews
The price is RM403
RM484 total
includes taxes & fees
16 Nov - 17 Nov
Hotel Indigo Chester by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night.
Cots (infant beds) are available for GBP 17.5 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: GBP 15.00 per night
  • Valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is The Chester Grosvenor pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Chester Grosvenor?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on 17 Nov 2025 start from RM 783.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Chester Grosvenor?

Self-parking is available for GBP 15.00 per night. Valet parking is available for GBP 25.00 per night.

What time is check-in at The Chester Grosvenor?

Check-in begins at 3 PM.

What time is check-out at The Chester Grosvenor?

Checkout is at 11:00 AM.

Where is The Chester Grosvenor located?

Located in the heart of Chester, this luxury hotel is within a 10-minute walk of The Rows of Chester, Chester City Walls, and Chester Racecourse. Eastgate Clock and Chester Cathedral are just steps away. Chester Station is 13 minutes by foot and Bache Station is 29 minutes.

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Reviews

The Chester Grosvenor Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 736 out of 1003 reviews
Rating 8 - Good. 173 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

Reviews

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, always a pleasure to visit
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend a night in Chester. Cannot get more central. Friendly staff. Comfy bed. Good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Fozia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with central location, great ambiance and very friendly staff. Highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was superb parking was a nightmare post code had taken us to a different carpark
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services
Stayed 2 nights in Sep 2025

8/10 Good

Chris

Liked: Staff & service
Excellent as ever. Great service, food is amazing. Hotel could do with a bit of a facelift and refresh, looking a little old and shabby. Bathroom/shower was very basic.
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, lovely room with very comfortable bed.service faultless and excellent food.excellent n f
Stayed 2 nights in Aug 2025

10/10 Excellent

Rabaab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , very central to Chester city centre plus very easy to get to Chester racecourse
Stayed 3 nights in Jul 2025

8/10 Good

Annika

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the reception staff were not very friendly. They gave us a room very far away. the shower didn't have a slippery mat super dangerous.
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Lovely hotel in a lovely city.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay at the Chester Grosvener Hotel. From the friendly and welcoming people at the reception through to the wonderful breakfast staff and the always helpful housekeeping staff, this was a 5 star experience.
Stayed 5 nights in Jun 2025

10/10 Excellent

Damian Giles

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 👌
Stayed 1 night in Jun 2025

10/10 Excellent

Manjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely location in centre of Chester, lovely staff, lovely spa and lovely breakfast!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

An amazing stay, as always! My husband and I love this hotel for its location, staff, comfort and food. Thank you for looking after us again and we look forward to visiting again soon.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
My room was fantastic. The bathroom is a little dated, but the room and bed were very comfortable. The breakfast is almost certainly the best in Chester and the staff are great.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely faultless, amazing staff
Stayed 1 night in Apr 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
The rooms are desperately in need of updating and tha aircond
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from the staff team. Nothing was too much trouble. Wonderful room and super comfy bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeanette

Excellent location and super staff who clearly love their job. One of our favourite places to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can not fault this hotel at all. The staff are very helpful and friendly. As for the food in Arkle what can I say OMG it was the best experience as not only delicious food and wine pairings but it was a three hour theatrical event.
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything about this hotel was brilliant and lived up to all expectations
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to celebrate our wedding anniversary. I had booked a superior king bedroom but they had upgraded us to a suite which was so special, there was a card in the room congratulating us on our 16th anniversary. Such lovely touches to make the experience truly memorable. The bed was huge, comfortable and clean. The suite was spacious with a great view of the beautiful city of Chester. The breakfast was very tasty from the freshly squeezed orange juice to the home baked pastries. I would recommend the Chester Grosvenor to everyone and anyone, particularly if you are celebrating something and want a memorable experience. Thank you to all the staff for making our stay so enjoyable.
Stayed 1 night in Jul 2025