Benito Juárez Hotels with Waterparks

"Poolside seating nearly non existent after 7am. Had a seat for my wife and I, and after leaving our things on the seats and running back to the room for swapping out shoes for flip flips, we came back to find our seats has been given away since we left them “unattended” even though the six seats to the left had no people at them all morning, and the four on the other side were also unattended. If you are going to enforce a “no reserved seats” policy, do it to everyone not just two people out of 50+. Especially after we paid extra for your pathetic “platinum club”. "

"Great customer service "

"Great resort"

"Love everything was nice. "

"We were really looking forward to another stay at Sensira, after a great time last year. The resort is clean and the staff is great, and the amenities remained pretty much the same. While Sensira advertises itself as a family resort, instead this year they hosted 2 separate Texas private school graduation trips during our 7 night stay - there were hundreds of entitled kids treating it as their private resort, crowding the facilities and having late night parties (including resort hosted white parties that went until 11pm with loud music and screaming) and loud music from balconies. My suggesting to resort management is to host these sorts of parties on off-peak weeks (i.e., not during spring break) or require them to rent out the entire resort. We and the few other families with young kids did not enjoy those days."

"Great hotel to relax and be with family. Staff are extremely friendly and helpful. These is out third time there. "

"We stayed in the Privilege area, adults only for 7 days. We enjoyed having our ala carte reservations made for us. We did feel that some of the privilege guests got treated better than others. We tipped regularly but maybe not enough. Our room was great for us! The pool chair problem is real. We got up early to get seats even in the privilege area. Food was good! Overall we enjoyed our time but would probably not return to this property. We are trying the Ocean Royale in December of 26."

"Wonderful and very helpful staff! Great variety of activities and amenities. We had an amazing time! "

"I loved it . Staff was amazing extremely helpful . Now the food ! We arrived on a Friday for gala night . Steaks that melt like butter , lobster delicious . The buffet was my favorite place to eat out of all restaurants. Will definitely return again this summer . "