Cari Hotel di Benito Juárez

"Pools were very dirty, and slippery. Specialty restaurants were hard to get in you had to wait more than an hour, so we ended up going to the buffet every day. The only one that you could make reservations was the stake house,which was horrible. Front desk was very rude we had an incident happened and they showed no interest in helping me out. Same when we checked in they did not have any information about the hotel as far as when restaurants opened or closed or the location of them. The only...

"Everything was good. I enjoyed it"

"Excelente lo recomiendo al 100% Comida Atención al cliente Limpieza"

"Food was amazing! Staff was the best of all the RIU resorts I have been to."

"The music at the adult pool bar needs to be looked into. Need more up beat, Spanish music. Staff is great and very friendly, the food is probably the best I’ve had at any resort in Cancun and the resort is very clean! Beach is not useable and there is a strong stench coming from the ocean due to heavy Sargassum. Overall, I would stay here again!"

"Clean room service slowly Staff front door lobby talk not clear"

"I liked that it was a lot of fun. The shows by the pool are 10/10. We didn't catch all the evening shows, but the ones I did were enjoyable and had dynamic performances. Great variety of dining options and poolside beverages. The pools are very nice. Beach volleyball was also really fun. Everyone in the staff was really nice. I really enjoyed hanging out with the playmates too! They're awesome! Not the place for you if you don't like big parties, but definitely a fun place to go if you do! They...

"The resort didn’t have a variety of tequilas when you upgrade you still don’t have a good selection of drinks and if you find one you like you have to wait about half an hour for them to restock the tequila. There is a long wait for fish nets restaurant. You can only sit at the cabanas if you are buying additional bottle service. You can only eat in designated areas."

"Best resort ever I loved it"

"Excellent customer service, all Staff was very helpful, the beaches was very clean, everything was really good, I will back again."

"El único tema que tengo es la playa que tenía mucho sargazo pero la naturaleza es imprescindible"

"The staff really made this place special. They went above and beyond the entire time."

"One of the most amazing resorts at a humble price compared to the top rated/named resorts. 3 onsite restaraunts to choose from, and a snack bar that offers a nice selection of food for in between meals. The lobby is unique with an open floor plan and your room is just a couple minutes away to walk from a white sand beach. The staff are all very kind and accommodating. If you're looking for a really good resort and get the best bang for your buck this is it."

"Over all great staff and clean resort. My two main “complaints” are wishing there were more food options and the A/C in the room seemed weak - would only let you go down to 70. Besides that I would recommend this place to anyone especially people going to an all inclusive for their first time."

"They need to do more activities during the day and at night"

"The staff did an awesome job during my stay. Pools and food were great as well! Not much of a beach, especially this time of year with high levels of seaweed. Overall, the resort itself was great!"

"The resort was fabulous. Our room was amazing. The food and drinks that were all-inclusive were very satisfying. The staff was excellent and had a great attitude. When we called for anything to be brought to our room, whether blankets or room service, it came even faster than promised. The pools were awesome, with both relaxing vibes in the morning and a bit more lively in the afternoon. We didn’t travel with kids, but they had tons of kid friendly spaces and activities. And for us, it was adult...

"Es la segunda vez que estoy en ese hotel, me encanta la experiencia, todo siempre excelente ,"

"Awesome stay"

"All staffs very friendly and nice"