Cari Hotel di Daerah Basingstoke dan Deane

"Room decor was lovely, clean and tidy. Staff were helpful & friendly. Shower door leaked at the bottom, seal missing so floor was soaked every time we showered. There was also no room service available."

"Great location a very short walk into main Winchester. All staff very friendly and said hello! Comfy bed, good facilities in the room (USB ports, coffee and tea, inroning board and iron). Beautiful smelling toiletries in the bathroom! And the pool and sauna etc was not huge but very nice and chilled despite being well attended. Breakfast ok - busy but things were kept topped up. Parking could be clearer when booking. Its a council carpark which isnt expensive but you do need to pay at certain...

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"A nice hotel and helpful staff. I enjoyed my one nights stay at this property."

"Great stay. Good location. Yummy breakfasts. Safe parking. Only niggle - pillows too soft!"

"Love it here"

"Lovely property with helpful staff. Sundays are busy with the Sunday supper - lots of families - but otherwise a quiet, restful stay!"

"Some places are called tired. This place is absolutely exhausted…"

"The property is very tired. The bathroom was new, but it all felt a bit diy finished. The bed was comfortable. But it’s not as polished as the photos show"

"La struttura è buona ma ho trovato decisamente carente il servizio alla reception. Ho chiesto un asciugacapelli poichè quello della nostra stanza era rotto e avevo la necessità di ascigare i capelli di mia figlia. Non è stato possibile avere un apparecchio sostitutivo e mi è stato consigliato di aspettare il giorno dopo per l'intervento del tecnico....ma i capelli bagnati rimanevano..."

"Had a wonderful stay at The Retreat. Really relaxed atmosphere, gorgeous facilities and comfortable room. Only slight criticism was enough sun loungers by the outdoor pool, could definitely fit some more in so that people don’t have to sit on the grass. There was no one out there to ask for help, and it felt like there was no one really in charge. Same with the restaurant, it felt understaffed and so service was a bit lacking at times. But the staff who did serve us were very friendly....

"The location is great and close to all amenities, the staff members are helpful and kind, the breakfast is great, and the room is clean and has everything needed."

"👍"

"Great staff, Janet especially! Overall great stay.."