Cari Hotel di Daerah Basingstoke dan Deane

"Having stayed here regularly over the years the Swan feels like it’s lost its wow somehow "

"It shouldn't be called Hotel &Spa. The name is misleading, the spa has nothing to do with the hotel is totally independent a separate business. It just happens to be inside the hotel. Disappointing really."

"Food was superb and bed very comfy"

"Only issue would be breakfast stops at 9 am "

"Had to wait for someone to come to the desk and then she forgot to give us a key. I am allergic to feathers and she brought ida new comforter and pillow but it was actually a dirty matresss cover. Was so gross. We just slept under the duvet cover. Hair in the shower. Not impressed at all. "

"Lovely location and hotel. Spa pretty busy so hard to use facilities or find somewhere to really relax. Restaurant is fine but vegetarian options very limited. A mini bar/fridge in room would be nice. My the time we went to have tea in the morning the milk on the countertop was warm and a bit spoilt. "

"Clean room, good and friendly staff. "

"The food was lovely breakfast had lots of options and the dinner menu was fantastic! It was a shame we couldn’t dine in the restaurant as it was only allowed for people ordering the set valentine menu .. so we ate at the bar. The swimming pool was cold which was unfortunate. Along with staff cleaning out the drains in front of us by the showers as we swam. But the sauna and steam room and gym facilities were good along with robes to walk down in from our room. The £75 deposit per night was not...

"Very pleased with the hotel, shame they charged guests to park while staying at the hotel. I believe this should be free for hotel stayers. Apart from that hotel was pleasant enough and staff were friendly "

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"Yes"

"Room was clean and tidy, plenty of space. Towels, toiletries are provided. The room also has a kettle, tea, coffee, and a smart TV which you can cast to. The staff are helpful and friendly. There is plenty of lounge space and activities on the ground floor. Lovely stay!"

"A little out of the way from the city centre, but that can be resolved via a short cab ride. Excellent customer service and amazing rooms make up for it and there is plenty of parking. Definitely stay here again and would highly recommend the Voco Reading by IHG. "

"Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a...

"Nice quiet spacious clean room (carpet a bit frayed in places) - just what we needed for a business stay. Good location in quiet street but handy for the town centre."

"All pleasant"

"Cant complain about anything. 5 star"

"Toilet did not work upon arrival. A simple check prior to releasing the room would have avoided the problem. Beware of additional spa charges. I booked the room so my disabled partner could swim. However the charges were listed below where I had to select my chosen room type. By below, I mean below ALL the other room types. So despite sellinn you the spa dream, they drip feed additional charges. They also charge you 5 GBP per person for room service. Very disappointing for my wife and hard to...