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"Excellent customer service by all the staff. Lovely property, lovely people, lovely food… Will definitely be back!"

"The location is great and it has a good car park that costs £17 per day. It is close to the bus stop on the Promenade and makes it easy to visit Gloucester, Cirencester and other places. We enjoyed the breakfasts but Sunday lunch was disappointing. The staff were good."

"Great location, big car park and handy that you can park outside your block. Nice large room that was modern and comfortable with a balcony and large bathroom. Suggestion would be hooks on bathroom door and bedroom door as no where to hang coats. Also the bedspread and display pillows need to be cleaned. Apart from that, 4 mins to Chipping Norton and 8 mins to farm shop, would stay again. Good for kids as could have close rooms. Thought lift was excellent and interactions that we had with staff were great. Did not purchase breakfast. "

"Had a lovely couple of nights staying here. Staff and food were 5 star all the way. My only criticism was that as someone with mobility issues the stairs to access our room were hard. If we came again would explore the opportunity to stay in one of the downstairs properties"

"I chose to stay here after seeing the images of a pool and spa facilities. However, it was disappointing to find that after paying for my stay, which can be well over £200 a night here, you still have to pay £10 to use the pool. That just seems really tight to me."

"Amazing staff! Comfortable rooms. Will come back again for sure"

"It’s in the right part of Cheltenham. Close enough to Montpellier, but not so close it’s outside. 20 minute walk from Cheltenham Spa train station, or catch a cab."

"Its always good there "

"Very friendly team and good food. Room was extremely tired and shabby and although one has to understand surge pricing applied at the time of Cheltenham Races, the standard of the room could not possibly justify the price. "