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"Staff were nice and attentive at all times. Food was great and hotel was clean. "

"I would only have to say that the check-in and checkout process needs more work. There wasn’t enough workers to check people in as the lines were really long."

"The staff are wonderful. Moises is the best server there was!! We enjoyed all the kind people, as well as the maid service and kindness from everyone."

"Great when traveling"

"I arrived at 8:15 pm to the airport on Friday and was in my hotel room by 9 pm. The check in was great. The breakfast and dinner that came with my booking was DELICIOUS! Their hosts on the 22nd floor are amazing! The Cafe Reforma is a great option for dining, I had breakfast there one morning. The location for me was perfect. I walked to El Monumento a la Independencia, Bosque Chapultpec, Castillo de Chapultpec and the Museo de Antropologia. I will definitely be returning to this hotel on my next visit back. The views from my room are astonishing. "

"Great resort to be in if you need to reset and relax for a few days. "

"Enjoyes"

"Great Hotel Great Staff"

"Food was great, lots of options to choose from. Staff there is very nice and friendly. Love the rooms and how comfortable they were. Super spacious! Recommend for anyone that goes to Cancun for the first time! "