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"The staff were amazing!! So nice and willing to help! I really enjoyed them, they were so much fun!"

"I like the pools"

"This place is amazing. Great size rooms. Everything is included- mini bar, room service, restaurants, activities etc, it's nice being able to go and relax and not have to worry about anything "

"The Riu property's are wonderful and know how to care for their guests. From the minute you arrive till the moment you leave they are attentive, kind, and ensure you arw having a great experience. "

"Lots of fun things to do on the property "

"Definitely A must visit property in cancun"

"We loved our stay here and would definitely stay again. Big resort, lots of restaurants and beach access. Water taxi to Isla Mujeres is a 2 minute walk "

"everything was great, from the customer service to the food options! "

"We just finished our stay (2 nights as a couple, 3 nights with friends) and it was a great vacation! So many delicious restaurant options - Basmati & Magna were our favorites - and the staff was so accommodating! Alan was our favorite server but most all the waiters were terrific! Service was phenomenal and our stay couldn’t have been better. So relaxing and fun! The perfect trip! I do wish people wouldn’t save chairs with towels… I read in the rules that wasn’t supposed to be allowed so I do think it’d be nice to have someone monitoring that. So many chairs were left unoccupied all day.. same goes for the pool floats. People would take them to their chairs and not use them. Those clots should definitely stay IN the pool for everyone & I think it’d be great if a staff member collected those that people keep for themselves. It’s really rude… but other than that, no issues - we will absolutely be back in the future to spend more time at Excellence :) "