1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah, 88100
Guests rated this location 8.5/10 - Very good
Explore the area
Sutera Harbour5 min walk
Sabah State Mosque17 min walk
Imago Shopping Mall17 min walk
Kota Kinabalu (BKI-Kota Kinabalu Intl.)10 min drive
Room options
About this area
Kota Kinabalu
Located on a private beach, The Pacific Sutera Hotel is in Downtown Kota Kinabalu neighbourhood and is connected to the convention centre. Sutera Harbour and Jesselton Point Ferry Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Anjung Samudera. Travelling with kids? Don't miss Lok Kawi Wildlife Park. Looking to get your feet wet? Scuba diving and snorkelling adventures can be found near the property.
Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 10 min drive
Restaurants
Jamal Salim Curry House & Catering - 15 min walk
Bayu - 10 min walk
Restoran D' Malindo - 10 min walk
Pacific Café - 3 min walk
D'Lengkuas Restoran Selera Kampung - 16 min walk
About this property
The Pacific Sutera Hotel
5-star luxury resort located in Downtown Kota Kinabalu
Located close to Sutera Harbour and Imago Shopping Mall, The Pacific Sutera Hotel provides 27 holes of golf, a marina and a swim-up bar. This resort is a great place to bask in the sun with a private beach, beach umbrellas and beach towels. Treat yourself to a manicure/pedicure, a facial or a massage at Body Senses By Mandara, the on-site spa. Aerobics classes and yoga classes are offered at the gym; other things to do include racquetball/squash and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a corner/local shop.
Additional perks include:
3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), a free local area shuttle and 3 indoor tennis courts
A local area shuttle, a banquet hall and ATM/banking services
Guest reviews speak well of the family-friendly amenities, pool and location
Room features
All 500 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
Rainfall showers, designer toiletries and deep-soaking baths
LCD TVs with premium channels
Coffee/tea makers, daily housekeeping and desks
Languages
Chinese (Mandarin), English, Indonesian, Japanese, Korean, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Free local area shuttle
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65 for adults and MYR 32.5 for children
1 swim-up bar and 1 poolside bar
24-hour room service
Things to do
27 holes of golf
3 indoor tennis courts
3 outdoor pools
3 outdoor tennis courts
Aerobics classes
Arcade/games room
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Golf driving range
Playground
Racquetball/squash
Sauna
Tennis
Volleyball
Yoga classes
Family friendly
3 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free area shuttle
Corner/local shop
Laundry facilities
Playground
Supervised childcare (surcharge)
Water slide
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference space
Meeting rooms
Outdoors
Beach umbrellas
Garden
Marina on site
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace
Spa
Aromatherapy
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Hot tub
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.5 for children
Late check-in fee for check-in between noon and 6:00 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property
Property is also known as
Hotel Pacific Sutera
Pacific Sutera
Pacific Sutera Hotel
Pacific Sutera Hotel Kota Kinabalu
Pacific Sutera Kota Kinabalu
Sutera Hotel
Sutera Pacific
Sutera Pacific Hotel
The Pacific Sutera Resort
The Pacific Sutera Hotel Resort
The Pacific Sutera Hotel Kota Kinabalu
The Pacific Sutera Hotel Resort Kota Kinabalu
Frequently asked questions
Does The Pacific Sutera Hotel have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
How much does it cost to stay at ?
As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at on 5 Apr 2023 start from RM 629.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Pacific Sutera Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Pacific Sutera Hotel?
Self-parking is free at this property.
What time is check-in at The Pacific Sutera Hotel?
Check-in is from 3:00 PM - midnight. Late check-in is available from noon to 6:00 PM for a fee.
What time is check-out at The Pacific Sutera Hotel?
Checkout is at noon.
Where is The Pacific Sutera Hotel located?
Located in Downtown Kota Kinabalu, this beachfront resort is on the boardwalk and within 1 mi (2 km) of Sutera Harbour, Sabah State Mosque and Imago Shopping Mall. Centre Point and Anjung Samudera are also within 2 mi (3 km).
Can I cancel my reservation for free at The Pacific Sutera Hotel and receive a full refund?
Yes, The Pacific Sutera Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Pacific Sutera Hotel cancellation policy on our site for more details about any exclusions or requirements.
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Beautiful hotel and wonderful caring staff who cannot do enough to make your stay perfect. We had a lovely room on 11th floor with sea and marina views.
We dined in each evening and cannot recommend this hotel highly enough.
Lovely upmarket hotel/ resort.
Great breakfast every morning with lots of options and different choices each day.
Staff were friendly and welcoming .the pool was clean was fantastic. Lots of sunny and also shaded seating options.
The bed was comfortable. Rooms spacious.
We enjoyed the high tea, food was lovely and the veiws amazing. Dinner one night in the restaurant was lux. Food amazing, our server ' Karen' was so friendly and was attentive. We had a nice chat too.
Overall a really nice place to stay. Highly recommended.
TV only had 1 cable channel AXN, all other cable channels not available. No coffee & tea facilities in room.
Elevator to 1st floor not working and to get to the beach, had to climb down stairs, not good for my knees.
Hotel with very good security. Room is clean and spacious. A lot of greenery with beautiful sea view. Breakfast is good and location of the hotel is very convenient to travel to the city.
Ling
Stayed 2 nights in Jun 2022
10/10 Excellent
nurulasyikin
31 May 2022
Love the nature,the cozy room,and the majestic sunset