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Hotel Alex

4.0 star property
Family-friendly Caracas hotel in Centro Sur with full-service spa

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Hotel Alex

Bar (on property)
Exterior
Exterior
Exterior
Aerial view
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available

Check-in time

3:00 PM

Check-out time

2:30 PM

Explore the area

Map
Esquina Ferrenquin a La Cruz, Caracas, Capital District, 1080
  • Popular LocationLibertador Simon Bolivar House12 min walk
  • Popular LocationSambil Caracas Commercial Center7 min drive
  • Popular LocationCentro Comercial Ciudad Tamanaco9 min drive
  • AirportCaracas (CCS-Simon Bolivar Intl. of Maiquetia)37 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

Nov 5, 2019
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Room options

View all photos for Standard Room

Minibar, in-room safe, individually decorated, desk

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Cots/infant beds
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed

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About the area

Caracas

Hotel Alex is located in Centro Sur, a neighbourhood in Caracas, and is near a metro station. Centro Comercial El Recreo and Sambil Caracas Commercial Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Avila National Park and El Calvario Park. Travelling with kids? Consider Children's Museum of Caracas, or check out an event or a game at Olympic Stadium.
Visit our Caracas travel guideOpens in a new window

What's nearby

  • Libertador Simon Bolivar House - 12 min walk
  • Caracas Square - 4 min drive
  • Sambil Caracas Commercial Center - 7 min drive
  • Altamira Square - 9 min drive
  • Centro Comercial Ciudad Tamanaco - 9 min drive

Getting around

  • Parque Carabobo Station - 4 min walk
  • Caracas Station - 14 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 37 min drive

Restaurants

  • ‪Bonsai Sushi - ‬2 min walk
  • ‪La Cita - ‬3 min walk
  • ‪Pizzeria Pipoka - ‬3 min walk
  • ‪Bar Restaurant Guernica - ‬3 min walk
  • ‪Kfc - ‬1 min walk

About this property

Hotel Alex

Upscale family-friendly hotel located in Centro Sur
Take advantage of a terrace, a hair salon and dry cleaning/laundry services at Hotel Alex. Treat yourself to a massage, a facial or a body scrub at the on-site spa. The on-site barbecue restaurant, Capoeira Grill, offers breakfast, lunch, dinner and light fare. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), meeting rooms and luggage storage
  • A front desk safe, tour/ticket information and wedding services
Room features
All 100 individually decorated rooms boast comforts such as air conditioning, in addition to amenities such as late-night room service and free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers and baths
  • 25-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle
  • Valet parking on site (VES 56 per day)

Food and drink

  • Daily full breakfast available for a fee: VES 135 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Capoeira Grill

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (291 square foot of space)
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

More

  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before 2:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately VES 135 per person
  • Valet parking fee: VES 56 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Alex Caracas
Hotel Alex Caracas
Alex
Hotel Alex Hotel
Hotel Alex Caracas
Hotel Alex Hotel Caracas

Frequently asked questions

Does Hotel Alex have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Alex pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Alex?

Valet parking is available for VES 56 per day.

What time is check-in at Hotel Alex?

Check-in start time: 3 PM; check-in end time: noon.

What time is check-out at Hotel Alex?

Checkout is at 2:30 PM.

Does Hotel Alex provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Alex located?

Located in the centre of Caracas, this family-friendly hotel is within a 10-minute walk of El Palacio de Las Academias, National Art Gallery and Galería de Arte Nacional. Children's Museum of Caracas and Museo Bolivariano are also within 15 minutes. Parque Carabobo Station is only a 4-minute walk and La Hoyada Station is 8 minutes.

Hotel Alex Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 107 reviews" "
Rating 8 - Good. 51 out of 107 reviews" "
Rating 6 - Okay. 19 out of 107 reviews" "
Rating 4 - Poor. 6 out of 107 reviews" "
Rating 2 - Terrible. 8 out of 107 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
First of all, the water was ration, meaning you get water only twice a day early in the morning 7 -730 am and 4-4-30 pm. After 4-5 days staying at that hotel, i find out that that situation being going on for a long time so i decided to move to another hotel which later i will have to call Expedia about a refund for the hotel charged and other inconvenience i have staying at that hotel.
Stayed 14 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was nice but water restrictions. There was water only from 19:00 to 20:00 and 6:00 to 7:00AM. That was big problem for the stay, other than that was ok.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, a great price, in the city downtown. I would go again.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Terrible
Checking in was good. Dinner was good. Someone was in our room, stole my iphone charger from my suitcase. There was no water to bathe, brush teeth or use toilet. Staff couldnt care less
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
One of the worst hotels I have every stayed in
This is a high-rise Faulty Towers. Everything, from checking in to waiting for breakfast coupons to checking out, seemed to take 20 minutes. We were given virtually windowless rooms at first. The only staff at checkout didn't speak English. Very few of the staff at any level seemed competent.

8/10 Good

OSAMA, Amman -Jordan

Liked: Staff & service, property conditions & facilities
Hotel Alex of 4 stars is good , of great location.
I stayed in Hotel Alex with my wife around one week, we where happy in the hotel because itis in the centre of caracas and close to many tourist attractions.the employees at the front disk are frindly and some of them talk english,the try to help aleays.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Very nice hotel with good, clean room and friendly staff. Nice breakfirst too. However, there are security problems in the neighbourhood to be aware of if you want to go out at night.

10/10 Excellent

Alice, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Very nice service!