The staff are amazing, every service is with a smile. First thing i would suggest you do is order fresh milk to your room - arrives in 5 minutes with a smile and a nod.
The spa is a little basic although fully functional and very relaxing. The spa beauticians are first rate - i highly recommend an exfoliating facial!!
The bar is well stocked and the chefs are first rate. The meal just kept getting better. The desert is very cheese centric... with a handful of non-cheese deserts available. We only tried the icecreams and sorbets and sadly they were nothing special.
Treat yourself to a breakfast in bed during your stay. Order everthing as the portions are small.
The staff are all very courteous, respectful and are desperate to ensure that you have a pleasurable experience. Im already planning my next visit.